Required behaviors
Lives and sales on Jamble must take place in a respectful, transparent and lawful way. These are the rules everyone must follow.
What you'll learn
The rules of conduct for all users
The responsibilities of sellers
The responsibilities of buyers
General conduct
All users, whether buyers, sellers or guests in a live, must:
Act in good faith
Communicate respectfully
Keep purchases, payments and conversations inside Jamble
Follow Jamble's Terms of Use
Respect the law
Harassment, intimidation, misleading information or behavior that disrupts lives are prohibited and may lead to account restrictions.
Seller responsibilities
Present products clearly
Accurately describe the condition, authenticity and availability of items
Interact appropriately with audience comments during the live
Honor all confirmed sales and avoid cancellations
Only open live the items the buyer allowed to be opened
Confirm Loja (shop) sales within the time shown in the app
Ship orders within the time shown on the order, under Prazo de envio (shipping deadline)
Buyer responsibilities
Only make offers with a real intention to buy
Complete the payment right after winning a sale
Keep your payment details and shipping address correct
Respect the live rules shared by the seller
Answer, when the app asks, whether you allow the item to be opened live
Report the user or contact support if you have a problem with another user
Anyone who does not meet these responsibilities may face restrictions or sanctions on their account.
Need help?
Talk to us through the in-app chat.