Looking to request a prescription change? Depending on your prescription status and the reason why you want a change, there are different ways to get started.
Main Reasons for Requesting a Prescription Change:
The prescribed medication is on back order (there is a shortage)
You changed your mind and prefer another medication
You want a higher or lower dosage of the same medication
Please read on to learn more about requesting a prescription change.
New Prescription - Before You Start Taking Medication
If you'd like to request a prescription change immediately after you've been prescribed, and before you've started taking the medication, please reach out to the care team via this chat, or by email at care@joinlivewell.ca.
Please be sure to explain why you are requesting the change.
Main Reasons for Requesting a Prescription Change:
The prescribed medication is on back order (there is a shortage)
You changed your mind and prefer another medication
You want a higher or lower dosage of the same medication
Active Prescription - After You Start Taking Medication
If you'd like to request a medication change after you've already started taking your medication, you'll need to complete a follow-up consultation.
To start your follow-up consultation, you can click on the "Renew Prescription" button on the Subscriptions tab of your patient dashboard.
If you do not see this button, please reach out to the care team via this chat, or by email at care@joinlivewell.ca