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What happens when a survey is anonymous?

How to make a survey anonymous, and when anonymous answers show in the results.

For: Owners, and admins whose role includes Surveys edit access

An anonymous survey hides who gave each answer. You turn it on when you build the survey.

Steps

  1. Open the builder. Click Attachments, then Surveys, then Create Survey. See How do I create a survey?

  2. Turn on anonymous answers. Switch on Allow anonymous responses.

  3. Click Publish Survey. Your survey is now live. Names stay hidden in the results.

Read anonymous results

Anonymous answers show in their own protected view.

  1. Open Responses. Click Attachments, Surveys, the survey, then Responses.

  2. Wait for more answers if the view is empty. The answers show only after more than 5 people have answered.

Good to know

  • The count of 5 follows the filter you pick. A narrow filter can look empty.

  • Anonymous scores still count in your results.

  • In Intelligence, an anonymous answer shows as Anonymous Contact. See How do I read NPS in the Intelligence tab?


Questions? Click Help in the left sidebar of your admin dashboard to start a chat with us.

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