All CollectionsFor administratorsSecurity & AccountSecurity & AccountData, privacy, compliance, and contract lifecycle10 articlesWhat are Jolly's security and data privacy practices?How Jolly protects employee data: encryption, access controls, compliance, data location and security testing.Where do I find DPA, SOC 2, and HIPAA documentation?Find Jolly's DPA, SOC 2 and HIPAA documents at public links you can send to your legal or IT team.How do I add a payment method?Owners and Finance users add a card or bank account (ACH) to fund the wallet and cover rewards budget charges.How long is my Jolly contract, and how do I cancel?Your contract dates and renewal terms are in your signed agreement. Your Jolly account team handles cancellations.What happens to our account, data, and employee rewards if we cancel?What happens at offboarding: when dashboard access ends, which points stay spendable, unclaimed rewards, charges and your data.How do I request a data export or data deletion?Ask the Jolly support team for a data export or a right-to-erasure deletion for your organization or one employee.How do text message and email opt-outs work?How Reply STOP works, what an opted-out employee still gets, how email unsubscribes work, and where consent comes from.How do I help an employee who opted out of texts?What to do when an employee stops getting Jolly texts after replying STOP, and how they opt back in.How do email opt-outs, Jolly Day reminders and consent work?How email unsubscribes work, who gets a Jolly Day reminder, and where employee consent comes from.How do I pay for points?Owners pay for wallet points by card or bank transfer (ACH) when they add points to the wallet.
