All CollectionsFor administratorsSecurity & AccountSecurity & AccountData, privacy, compliance, and contract lifecycle7 articlesHow do I request a data export or data deletion?How to request a data export or a right-to-erasure data deletion for your organization or a specific employee.How do text message and email opt-outs work?How Reply STOP works, what happens to a member who opts out, how email unsubscribes are handled, and where consent actually lives.What are Jolly's security and data privacy practices?An overview of Jolly's encryption, access controls, compliance certifications, and data residency practices.Where do I find DPA, SOC 2, and HIPAA documentation?Where to find Jolly's DPA, SOC 2, and HIPAA documentation, at public URLs you can forward straight to legal or IT.How long is my Jolly contract, and how do I cancel?Where to find your contract's start, end, and renewal terms, and how to start the cancellation process.What happens to our account, data, and employee rewards if we cancel?What happens at offboarding: when portal access ends, which employee points stay redeemable, what happens to unclaimed rewards, and who to contact about data and outstanding charges.How do I add a payment method on file for my organization?How Owners add a credit card or ACH bank account as a payment method for wallet funding and rewards budget charges.
