All CollectionsFor administratorsPoints & ReferralsPoints & ReferralsManual point awards, referral pipeline, and bonus payouts12 articlesHow do I manually award or adjust points for an employee?Instructions on how to send points as an AdminHow do I see what my admins have sent in spot rewards?How Owners audit spot rewards: open an admin's send history from Settings & Admins, read the per-send detail, and export it to CSV for any set of admins and date…How do I create a survey?Build a survey from scratch in the dashboard - add a title, description, questions and answer options, then publish.Why is there a limit on manual point awards?Why a manual send can be blocked: there is no universal cap, only your Monthly Send Points Limit and the org wallet balance. Includes what to do instead for large…Can I retroactively award points for a missed milestone?How to request a retroactive point award when an employee missed a milestone, and common causes of missed distributions.How do I post or manage job openings in Jolly?How to post and manage job openings from the Referrals tab, what employees see in the app, and how referred candidates move through the pipeline.How do I track referred candidates through the pipeline?How to find your referred candidates in the Referrals tab, move them through pipeline stages, and filter the list.How do referral bonuses get paid out?How Jolly automatically pays referral bonuses as each reward step on a job posting completes, how the amounts are set, and what to check if the points do not arrive.How does the Jolly Shop work for my employees?An overview of the Jolly Shop from the admin perspective - how employees redeem points, what they can buy, and how Shop purchases stay private to each employee.How do I set or change an admin's monthly send-points budget?How Owners set or adjust the monthly Send Points budget for each adminHow do I reward employees for completing a survey?Attach a survey to a Send Points send so members earn points for completing it - on a one-time or recurring schedule.How do I use Chatter to post updates to my team?How to turn on Chatter, create channels, post updates, and control who can post and see them. Currently in early release with select organizations.
