All CollectionsFor administratorsReporting & DashboardsReporting & DashboardsEngagement dashboard and reporting questions6 articlesHow do I view my organization's engagement dashboard?Where to find your organization's activity feed and full transactions table, and how to navigate deeper into Wallet, Contacts, and Campaigns.Why does the data in my dashboard not match what I expect?Common causes of dashboard data mismatches - filters, sync timing, campaign scope, and time zone differences - and how to troubleshoot each.How do I export a report of enrolled members and unclaimed points?How to export a list of enrolled members and check outstanding unclaimed points from the Contacts page.How do I review survey results?How to find and export survey responses in Jolly - where Surveys lives in the sidebar, what the Responses tab shows, and how the campaign filter works.How do I get a report of points earned and claimed?v2 — verified against the live dashboard: the Email report button is on the Transactions section header, and Settings > Email Reports confirmed.How do I read the Intelligence tab (Adoption and Surveys)?What Jolly Adoption measures, who counts as eligible, how to read both charts, and how NPS is scored in Surveys.
