All CollectionsFor administratorsEmployee ManagementEmployee ManagementAdding, editing, removing employees and HRIS sync14 articlesHow do I add an employee?Add an employee by hand or by CSV file, then enroll them so they can earn points.How do I invite or re-invite employees?Text an invitation to employees who have points waiting but have not joined Jolly, and read the results.How do I edit an employee's profile?Change an employee's username, phone number or email, and see which fields your HRIS controls.How do I unenroll or re-enroll an employee?Pause or restore an employee's app access and point earning, and what happens to their points.What does the Adoption column on Contacts mean?Learn what Active, Pending and Not invited mean on Contacts, and how to filter and sort by adoption.Who on my team can earn Jolly points?Employees enrolled through Jolly earn points. Admin accounts do not. Here is what to do if someone is both.Which employee statuses earn points in Jolly?Jolly enrolls the employees your HRIS reports as active. Here is what each status means.How do I connect Jolly to my HRIS?Connect your HRIS so Jolly's employee list stays current, and see which fields copy over and when.How do I choose which employees are eligible for a campaign?How to pick which employees can earn from a campaign, using filters like location, department and job title.How do I keep phone numbers accurate so employees keep earning points?Jolly matches employees by the mobile number in your HRIS. Check these things so everyone keeps earning.Why can't I see an employee in my dashboard?Check the sync, phone number, enrollment and search filters when an employee is missing from Contacts.What should I check when an employee stops earning points?Three things in your HRIS explain almost every case of an employee who stopped earning points.What happens when two employees share a phone number?If two employees share a mobile number, only one is enrolled. See how it happens and how to fix it.How do I fix a broken HRIS sync?Check Pending status, location and sync timing when HRIS employees are missing or look wrong in Jolly.
