This help centre article has been written for the Koru Kids nanny service. It is to help families who need a nanny and how to get started.
There's a few things you'll need to do to help kick start your search for a nanny, please follow the handy guide below to support you with this:
Register online (takes 2 minutes) and you’ll immediately be able to view profiles of all the nannies in your area using our Search Feature. You can filter your search results to see nannies that meet your childcare needs.
You can shortlist your favourites and start a conversation with nannies about the role with your family using our messaging tool. Feel free to message as many nannies as you’d like! You’ll also receive email notifications about any new nannies in your area.
From here, you can chat about having an interview. Feel free to ask as many questions as you'd like. If it feels like a nanny might not be the right fit, we have a ‘quick reply’ feature that’ll make it super easy for you to let nannies know.
If you'd like to interview a nanny, you can book a phone or in-person interview with them by pressing 'pick a next step' and then choosing the 'propose times' button - take a look at our tips here! Once you've booked it, and the nanny has accepted it, you'll be able to share contact details in your conversation.
You’re welcome to meet with multiple candidates before deciding on one to go ahead with. You can either meet the same nanny more than once or organise a trial to make sure they’re the right fit for your family. (Note: trials must be paid for through Koru Kids.)
Once you’ve found your perfect nanny, you can offer them a job by pressing 'pick a next step' and then choosing the 'start job offer' button*. Koru Kids then takes care of all the admin for you, including setting up your contract and payroll. But it doesn’t stop there - we’ll continue to support you and your nanny for the duration of your time together.
If you ever want to speak with one of the team about your search, please don’t hesitate to email us at email@example.com or click the live chat message button to chat with the team.
Watch our video guide on the next steps for hiring a nanny.
* Please note, you will be required to pay an advance payment in order to secure your nanny once your job offer has been accepted. Read more about this here.
For your first nanny, you will be required to pay a £129 non-refundable employer setup fee. This only needs to be paid once. Read more about this here.
Tags: getting matched, the matching process, finding a nanny, searching for a nanny, messaging, interviews, trials, shortlist