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What happens if I lose my card or it's stolen?
What happens if I lose my card or it's stolen?

We understand this happens and we're here to help.

Alex avatar
Written by Alex
Updated over a week ago

Losing your card or having it stolen can be very stressful. We are here to help, simply reach out to our team using the messenger icon on the bottom right hand side of the screen. We’re more than happy to pause your payments whilst you wait for a new one to be issued by your bank.

Once you receive your new card, follow the steps in this article to add this to your account. If you do have any overdue payments, please ensure that these are paid as soon as possible to avoid late fees being applied.

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