When using the Transactional Email tool, the email will be sent from an email address assigned to your account with the domain ldtorganizers.com
e.g. organisername-48583@ldtorganizers.com
If you wish to use your own domain name, you will need to follow the steps below.
1. Contact your Partner Success Manager
Please contact your Partner Success Manager, informing them that you would like to implement a custom domain for your email sending.
Only proceed to step 2, once you have heard from your Partner Success Manager.
2. Login to your domain registrar
If you don't know who your domain registrar is, we recommend asking whomever setup your website or email to follow the next steps on your behalf.
3. Add the DNS records sent by your Partner Success Manager
You should have received some DNS records and instructions sent by your Partner Success Manager.
4. Let your Partner Success Manager know you have implemented the DNS records.
Once you have done this, please contact your Partner Success Manager, informing them that you have implemented the DNS records.
5. We will confirm when your domain has been added to your account
When we confirm this, you will be able to use the domain using the dropdown in the email marketing or transactional email tool.
Need more help?
If you didn't find the answer you were looking for here, or something didn't make sense, use the ๐ emoji at the bottom of the page to message our team with your question or problem. We'll get back to you as soon as we can!