You can charge an admin fee on transfers to someone else using Let's Do This. Simply set the admin fee and cut-off time on your settings page, under the transfers tab, and let participants do the rest. From their confirmation email they’ll be able to visit Manage Booking and transfer their entry to someone else. The new participant will then receive a link to enter the event, paying the admin fee.

View the help guide for participants here

To enable transfers to a friend across your whole portfolio of events, you can do this by navigating to your Dashboard Homepage > Settings > Participant Self-Serve.

If you enable transfers to a friend here, it will enable it for all of your events. You can go into each event individually and turn it off, or create individual settings. The idea here is to save time - e.g. if you’d like transfers enabled for all of your events bar one. You can first enable across the board here, and then go into the specific event and disable transfers.

Choose the event from the Event List, then navigate to Participant Settings. Transfers is on the second tab, next to booking details. Here you can create individual settings for that event.

You can choose if you'd like the new participant to pay nothing, or if you'd like them to pay the difference if the ticket has gone up in price since it was first purchased:

Set a custom rule to exclude certain tickets from being transferred to a friend. This is useful if you'd rather participants didn't transfer special membership discount tickets or children's tickets:

Clicking 'create custom rule' will open this modal, where you can select the tickets that are available to transfer:

The Transfer option will be automatically disabled on the participant’s Manage Booking page if:

The original entry will show as cancelled in your Startlist. The new entry will appear as a new booking with the status Confirmed.

The original entry will show as cancelled in your Startlist. The new entry will appear as a new booking with the status Confirmed.

If you click into the entry on your startlist, then click into ‘Transfer History’ in the dropdowns below, you’ll see a tag saying “Transfer to a friend”.

For a more detailed view, you can navigate to the event > Data & Insights > Reports, you’ll find a tile saying ‘Transfers’.

Here you can see all Transfers and filter by event, to see all the information about who’s transferred. You can also see how much they paid in admin fees, and export this list. To see a specific transfer type (such as Another Event, Another Race or Another Participant), click the tab that says ‘New View’ and ‘Starter Templates’ and select one from the list.

From the ‘Manage Booking’ button in their confirmation email or their Let’s Do This profile page.

On your dashboard if you navigate to Data & Insights > Reports, you’ll find a tile saying ‘Transfers’. Here you can filter by ‘Event Transfer’ and see all the information about who’s transferred in or out of your event. You can also see how much they paid in admin fees, and export this list.

On your dashboard if you navigate to Data & Insights > Reports, you’ll find a tile saying ‘Transfers’. Here you can customise exports of transfer data.

You can do this for the participant if you wish to. You can manually go into the Manage Booking page of their profile and transfer their entry to a friend. However, it’s better if they can do this themselves. Please see this help guide for reference. https://www.letsdothis.com/edit-booking/[BookingReference]

You cannot transfer to a friend in bulk. If you wish to do a bulk transfer to another race or event for free or for credit, please let your Technical Account Manager know.

Any admin fees will be attributed to the same event, for a transfer to a friend.

Yes, if they made a spelling mistake or changed their mind and want to send their entry to another person, they can go back into their Manage Booking flow and change the email address and resend the link. This will overwrite the original link, which won’t work.

The admin fee is locked when the transfer is sent, so any transfers that are already in progress when you changed the fee will keep the original fee. Any new transfers started after the change will show the new fee.

If you update the transfer deadline it will apply to all transfers whether completed, in progress or new. It’s up to you to let participants know that you’ve changed the deadline.

Transfers to a friend only work for social teams. So if you've set up a structured team with a min or max number of participants, transfers will not be available.

When someone transfers out of a social team, the new participant will not automatically be included in the same team, they will have to join that team during checkout. In addition, if the captain of a team transfers their entry to a friend, their friend will not automatically receive the captain tag, it would go to the next person in the booking. Read the help article for Managing Teams

You will need to give them credit instead, or use the ‘transfer manually and immediately’ feature from your dashboard. However, this option will also remove that participant from the team. Support for transferring teams and group bookings is coming soon.

If you have set a minimum amount on a ticket greater than 1, participant to participant transfers will not be possible. This is because the new participant is only allowed to buy 1 ticket.

All add-ons, including price adjusting fields in the booking form (such as postage and packaging) will be cancelled and no refunds given.

Yes, using the custom rule card in your settings you can select which tickets are available to transfer. More on this above, in 'Setting up your transfer rules'.

Yes, you can choose whether to discount the entry by 100% or use the new price. More on this above, in 'Setting up your transfer rules'.