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How to Manage an Agency Team and Students

Updated this week

TL;DR: Agency owners can invite tutors to their organization, assign them to specific students, and manage shared SparkAI credits from one central dashboard.

LearnSpark makes it easy for tutoring agencies and schools to manage many students and teachers. As an organization owner, you can oversee all learning activity in one place. You can also give your tutors the tools they need to help your students succeed.

Inviting Tutors to Your Organization

To build your team, you can invite tutors to join your organization. This keeps all lessons and student records within your private agency area.

  1. Go to Settings and select your Organization or Agency settings.

  2. Find the members section and click the Invite button.

  3. Enter the tutor's email address and choose their role. You can choose Member (standard), Manager (can manage others), or Owner.

  4. Send the invite! The tutor will receive an email to join your agency.

πŸ’‘ Good to know: You can restrict tutors to specific students. They will only see the children they are assigned to and won't see your billing information.

Managing Student Access

You decide which students each tutor can work with. This keeps each tutor's dashboard focused on the students they are currently teaching. That's it β€” your team is organized!

Access is managed through the Account Access page. When editing a tutor's permissions, you can select specific students from your list. You can even assign multiple tutors to one student for different subjects.

Tracking Performance and Lessons

As the agency owner, you have a bird's-eye view of all activity. You can use the Organization Dashboard to see data across your whole team. This helps you track total progress at a glance.

To check on any student, visit their Performance tab. Here, you can see Standards Progress bars. These compare their current level to where they are expected to be. You can also generate PDF reports for parents at any time.

How SparkAI Credits Work

In an agency, SparkAI credits are shared from one central pool. This means your tutors don't need to buy their own subscriptions. They use the credits provided by your agency account.

Credits are used for almost everything SparkAI does, including:

  • Generating and regenerating lessons or projects.

  • Planning educational adventures and activity searches.

  • Updating a student's mastery profile and finding learning gaps.

  • Generating PDF reports and mapping skills to standards.

⚠️ Heads up: If your team runs low on credits, you can buy top-up packs in Billing. Agency billing is based on the number of students you teach.

After every lesson, encourage your tutors to fill out the Feedback form. By rating performance and noting struggles, they help improve the student's mastery profile. This feedback personalizes the LearnSpark experience for that student over time!

Frequently Asked Questions

Can a tutor see my agency's billing or credit totals?

No. Only organization owners and managers can see billing details. Standard members only see the students and features you have allowed them to access.

How do I change which students a tutor can see?

Go to your Member settings and edit the tutor's profile. You can update the list of "Allowed Students" to add or remove access instantly.

What happens if I remove a tutor from the organization?

The tutor will lose access to your students and lessons immediately. All of their teaching history and lesson plans stay safe in your agency account.

Do tutors have to pay for their own credit top-ups?

No. All SparkAI activity performed by tutors is funded by your main agency account. You keep full control over your budget and usage.

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