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Survey report
Both traditional and pulse surveys receive a concise report that includes, among other things, the three highest- and three lowest-scoring themes. When surveys are sent out within the organization, various scores appear at the team or theme level. These scores form the basis for gaining insights into areas where improvements can be made to enhance employee engagement within the organization. In the Engagement report, you can dive much deeper into the data and perform a more detailed analysis.
Composition of scores in the Engagement report
The survey themes form the basis for the reporting. To see average scores per theme reflected in the reporting, it is important to select the right question types.
❗️Note: Only the traffic light, star and smiley questions weigh in the reporting. In the report, we show an average score per theme.
Within a theme, stoplight, star and smiley questions can be added. You can see below exactly how the questions weigh in the results:
Traffic light questions
In doing so, we use the following breakdown:
🔴 = 0%, 🟠 = 50% and 🟢 = 100%.
Star questions
Depending on the number of stars you use in the question, it is distributed proportionally. For example:
⭐️⭐️⭐️⭐️⭐️ --> With 5 stars, each star equals 20%.
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ --> With 10 stars, each star equals 10%.
Smiley questions:
In doing so, we use the following breakdown:
😩 = 20%, 😟 = 40%, 😐 = 60%, 😊 = 80%, 😄 = 100%.
Access a survey as admin
Participation: Anonymity & Reporting threshold
Each survey is anonymous by default, unless Admin has specified otherwise when creating the survey. When anonymity is on, Admin also determines how many answers must be given before the average scores on the themes become visible in the reporting. If the reporting threshold is not met, you will also see this in the report when you hover over the results with your cursor:
When you turn off anonymity, you as Admin will see a list of all participants. From that list, you can see who has already completed the survey and who has not yet. Admin cannot see per employee which answers have been given. However, if you have only one person in, say, team HR, and anonymity is off, you will be able to see the results of team HR, and in this case, you will be able to find out the answers of a specific employee.
❗️Note: When anonymity is on, you will see the textual comment but you will not see who wrote it. If anonymity is off, you will see the employee's name here in addition to the comment (see screenshot below).
Results
Within the survey, under the 'Results' tab, you can view the average engagement across the organization, as well as the three highest- and three lowest-scoring themes. You can also see the responses for each question. When you have insight into the lowest-scoring themes, you can use the filters to display the questions related to that theme at the question level. The detailed Engagement report can be found under Reports (bottom left) → Engagement. Here, you can perform an in-depth analysis of the results.
📚 Read this article for more information about the Engagement report.
Setup: Share results with the organisation
As Admin, you have the option to share survey scores with the rest of the organisation. Open the desired survey > go to the 'Setup' tab.
Scroll down and share the scores under the heading 'Reporting'. You can also revert this if you no longer want to share the scores.
❗️Note: By sharing the scores, you only share the average scores on the themes so that an employee can compare their own scores with the organisation's scores.