Introduction
In this article, we will present the available triggers and explain the filters associated with each of them.
For automations, four triggers are available
Order placed
Mission completed
Referral completed by the referrer
Reward obtained
Order placed
An automation triggered by Order placed is activated when a customer makes an order.
By clicking on this trigger, a page opens on the right, allowing you to select filters to refine the conditions of your automation.
1.Trigger filters
Product: filter on selected products
Collection : Filter on selected collections
Products purchased : filter on product quantity
Order tags: filter on product tags
Order Amount: filter on order amount
Shipping carrier: filter on shipping carrier
Language code: filter on language code
Country code: filter on country code
Source: filter on source
2.Customer profile
Profile filter | Description |
Total spent | Filter on customer's total spend |
Instagram followers count | Filter on Instagram follower count |
TikTok followers count | Filter on TikTok followers count |
referrals count | Filter on referral count |
Customer tags | Filter on customer tags |
VIP tier | Filter on customer VIP tier |
Average order value | Filter on average order value |
Customer age | Filter on customer age |
Language code | Filter on language code |
Orders placed | Filter on order count |
Mission completed | Filter on mission count |
Rewards earned | Filter on rewards earned |
Points balance | Filter on points balance |
Customer email | Filter on customer email |
Customer lists | Filter on customer lists |
Email Subscriber | Customer's subscription status to marketing email |
SMS Subscriber | Customer's subscription status to marketing SMS messages |
Group | Filter on customer groups |
Mission completed
An automation triggered by Mission completed is activated when a customer completes a mission. By clicking on this trigger, a page opens on the right, allowing you to select filters to refine the conditions of your automation.
1.Trigger filters
Mission template: filter on mission template
Mission category: filter on mission category
Mission ID: filter on mission ID
2. Customer profile
Profile filter | Description |
Total spent | Filter on customer's total spend |
Instagram followers count | Filter on Instagram follower count |
TikTok followers count | Filter on TikTok follower count |
Referral count | Filter on referral count |
Customer's tags | Filter by tags assigned to the customer |
VIP tier | Filter on customer VIP tier |
Average order value | Filter on orders count |
Customer age | Filter by the customer’s age |
Language code | Filter by the customer’s language code |
Orders placed | Filter on orders placed |
Missions completed | Filter on mission count |
Rewards earned | Filter on rewards earned |
Points balance | Filter on points balance |
Customer email | Filter on customer email |
Customer lists | Filter on customer lists |
Email Subscriber | Customer's subscription status to marketing email |
SMS Subscriber | Customer's subscription status to marketing SMS messages |
Group | Filter on customer groups |
Referral completed by the referrer
The automation based on the Referral completed by the referrer trigger is activated when the referred user places an order. By clicking on this trigger, a page opens on the right, allowing you to select filters to refine the conditions of your automation.
1. Trigger filter
Amount spent by the referred user: Filters based on the amount spent by the referred user.
2. Profile filter
Profile filter | Description |
Total spent | Filter on customer's total spend |
Instagram followers count | Filter on Instagram follower count |
TikTok followers count | Filter on TikTok followers count |
referrals count | Filter on referral count |
Customer tags | Filter on customer tags |
VIP tier | Filter on customer VIP tier |
Average order value | Filter on average order value |
Customer age | Filter on customer age |
Language code | Filter on language code |
Orders placed | Filter on order count |
Mission completed | Filter on mission count |
Rewards earned | Filter on rewards earned |
Points balance | Filter on points balance |
Customer email | Filter on customer email |
Customer lists | Filter on customer lists |
Email Subscriber | Customer's subscription status to marketing email |
SMS Subscriber | Customer's subscription status to marketing SMS messages |
Group | Filter on customer groups |
Reward obtained
The automation based on the Reward obtained trigger is activated when a customer has earned a reward, and you want to perform a specific action on your side for example, granting an additional reward or adding these customers to a list.
1. Trigger filter
Obtaining a reward type: Filter based on the reward type
Obtaining a specific reward: Filter based on the reward
2. Profile filter
Profile filter | Description |
Total spent | Filter on customer's total spend |
Instagram followers count | Filter on Instagram follower count |
TikTok followers count | Filter on TikTok followers count |
referrals count | Filter on referral count |
Customer tags | Filter on customer tags |
VIP tier | Filter on customer VIP tier |
Average order value | Filter on average order value |
Customer age | Filter on customer age |
Language code | Filter on language code |
Orders placed | Filter on order count |
Mission completed | Filter on mission count |
Rewards earned | Filter on rewards earned |
Points balance | Filter on points balance |
Customer email | Filter on customer email |
Customer lists | Filter on customer lists |
Email Subscriber | Customer's subscription status to marketing email |
SMS Subscriber | Customer's subscription status to marketing SMS messages |
Group | Filter on customer groups |
