š Orders Screen
Tap Orders on the dashboard or side nav to open the Order Overview. This screen shows all orders ā completed and in-progress ā in a card grid.
š Filtering Orders
Use the filter buttons at the top right to narrow the view:
Filter | Shows |
All | All orders regardless of type. |
Table | Table orders only. |
Takeout | Takeout orders only. |
Eat-in | Eat-in orders only. |
You can also search for a specific order by check number, table number, or employee name using the Search bar at the top.
š Order Card Details
Each card shows the check number, status (In Progress / Completed), method (e.g. POS ā Table 183), employee name, and date/time.
Tap a card to select it. The left panel updates with the full check details including all items, taxes, and payment information for that order.
ā” Actions on a Selected Order
Action | Description |
Duplicate | Create a new order pre-populated with the same items. |
Customer reproduction | Print a customer copy of the receipt. |
Refund | Issue a refund for this completed order. A confirmation screen shows the refund total and payment method before confirming. |
Change payment method | Modify the payment method used for a completed order (e.g. to correct a processing error). |
Refunds require manager-level permissions. The system will prompt for authorization if your employee role does not have refund access.
š² Open Tables
Tap Open Tables on the dashboard or side nav to see a card view of all currently active tables with open checks.
Each table card shows:
Table number
Assigned employee
Number of items ordered
Number of seats
Current check total
Tap Open on any table card to jump directly into that table's order. This is the fastest way to resume service on an existing table from any screen.