Clicking on any request will take you to the Request Detail Page, where you can view all relevant information tied to that request.
Note: All request information is in view-only mode. You can see the details, but you cannot edit or modify them.
What You’ll See:
Asset Information
Asset name and image (if available)
Asset type
Manufacturer
Last Updated
Request Information
Request ID
Created On date
Reporter (who raised the request)
Assignee (if assigned)
Scheduled Date & Time
Request Type
Request Description
Attached Parts & Procedures
If the request includes any parts or procedure templates, they’ll be listed here for reference.
Chat Section
A built-in chat interface to communicate with the organisation that shared the asset.
Use this to ask for updates, share comments, or clarify issues directly.
The Request Detail Page ensures you have full visibility into your request while keeping all information locked to maintain data integrity.