What is ProDispatch?
The ProDispatch router is an essential tool for any organization looking to optimize their lead management and conversion processes. It offers valuable insights into the leads being offered to agents and the deals generated from those leads.
Ensure that your leads are being routed to the best agent for the job by configuring lead eligibility based on area, price point, and specialty. Set your configurations by agent in advance, so that leads are routed with 100% efficiency and assurance.
With real-time visibility and tracking capabilities, you can make informed decisions and drive better results in your lead generation efforts.
How do I setup ProDispatch?
Once your lead router has been activated, you'll navigate over to your ProDispatch tab and select ProDispatch Configuration.
To learn more about how to setup your ProDispatch router configurations, please visit this article.
How are my agents notified of lead handouts?
Currently, your agents are notified of lead handouts in Slack by a direct message. The amount of time in which the handout stays with an agent (up to 30 seconds) is determined during set up.
Note: During setup of the router, a Slack "invite" will be sent to you that, once accepted, will automatically create channels two channels labeled Lead Handouts and Unclaimed Leads.
If your agent isn't receiving slack notifications, please see these common troubleshooting steps.
How are leads routed to agents?
Leads are routed to agents using the ProDispatch Lead Form in MaverickRE. Your ISA will require a login to your platform in order to use the form.
To learn how to use the ProDispatch Lead Form, please visit this article.
How do I view lead handout stats?
To view key lead handout statistics, visit your ProDispatch Reporting under the ProDispatch Tab.
To learn more about ProDispatch Reporting, please visit this article.
What timeframe is used to calculate an agent's conversion rate in relation to how leads are dispatched?
At MaverickRE, an agent’s conversion rate is determined using data from the sales manager report. The ranking is based on the agent's average conversion rate over the past 12 months, ensuring a fair and accurate assessment of performance when dispatching leads.