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ProDispatch Message in Slack
Nad Cumbis avatar
Written by Nad Cumbis
Updated over 3 weeks ago

Question: Why does the ProDispatch message in Slack not displaying the Appointment Date and Time?

When the lead is in either the Unclaimed or New Lead Handout channel, the Appointment will not be displayed.

Only the message that is sent directly to the agent will show the date and time of the Appointment.

Question: What notification will agents receive when they are offered an opportunity?
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