How are expenses approved?
We sometimes get the question: "Why is my expense still pending?". That's because your admin has not yet approved your expense. If you believe the expense should have been approved already, it's best to reach out to your admin.
How are expenses approved?
Once an expense is created, it will be awaiting approval from your admin. He or she can approve or refuse them.
A little more info on each status:
⏱️ Pending
This is a status that is automatically assigned to each expense
The expense is yet to be approved by your admin
The amount of the expense has already been deducted from your total mobility budget
You can still modify this expense
✅ Approved
The expense has been approved by your admin
The amount of the expense has already been deducted from your total mobility budget
You can still adjust this expense until it is processed in payroll. Once the payroll status indicates 'sent', you can no longer modify the expense
❌ Refused
The expense was refused by your admin
The amount of the expense has been added back to your total mobility budget
If an expense got refused, you can still edit the expense and it will be awaiting approval again. There will always be a comment from your admin on refused expenses.
Private expenses from third parties are automatically approved
The only exception to the rule is for third-party expenses (like Modalizy or MyMove). Since these expenses cannot be undone, they are automatically approved.
If it's a pro expense, then the expense will still be awaiting approval from your mobility manager.