How are expenses approved?

We sometimes receive the question: "Why is my expense still pending?". That's because your mobility manager has not yet approved your expense. If you believe the expense should have been approved already, it's best to reach out to your mobility manager.

How are expenses approved?

Once an expense is created, it will be awaiting approval from your mobility manager. He or she can approve or refuse them.

A little more info on each review status:

⏱️ Pending

  • This is a status that is automatically assigned to each expense

  • The expense still has to be approved by your mobility manager

  • The amount of the expense has already been deducted from your total mobility budget

  • You can still modify this expense

Approved

  • The expense has been approved by your mobility manager

  • The amount of the expense has already been deducted from your total mobility budget

  • You can still adjust this expense until it is processed in payroll. Once the payroll status indicates 'sent', you can no longer modify the expense

Refused

  • The expense was refused by your mobility manager

  • The amount of the expense has been added back to your total mobility budget

  • If an expense got refused, you can still edit the expense and it will be awaiting approval again. There will always be a comment from your mobility manager on refused expenses.

Private expenses from third parties are automatically approved

The only exception to the rule is for third-party expenses (like Modalizy, MyMove, or Skipr). Since these expenses cannot be undone, they are automatically approved.

If it was a pro expense, then the expense will still be awaiting approval from your mobility manager.


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