Once the expense has been created, it must be approved by your HR Team.
He/she can approve or reject it.
Here's a little more information about expense status:
⏱️ Pending
This is the status automatically assigned to each expense
The expense has not yet been approved by your HR Team.
The amount of the expense is deducted directly from your mobility budget
You can still modify this expense
✅ Approved
The expense has been approved by your HR Team
The amount of the expense is deducted directly from your mobility budget
You can still modify the expense as long as it has not been included in your salary. As soon as the status indicates ‘sent’, you can no longer modify it
❌ Refused
The expense has been refused by your admin
The amount of the expense has not been deducted from your mobility budget
If the expense is refused, you can try to modify it again and it will be put on hold in
💡 To keep in mind, most of the HR Team approves the expenses once a month just before the closing of the payroll.
So don't be afraid if your expense stays under the status 'pending' for several days.
If you have a doubt, don't hesitate to reach out to your HR Team.
💡 Some companies have a dedicated FAQ only available for the employees of that company.
If it's the case, you can find it by checking the left table in your Mbrella account and look for the sign '?' at the bottom of the page. Then click on 'help center', if you are redirected to a Notion Page, it means your company has a dedicated FAQ.
Most of the time, in this dedicated FAQ, there is an article 'When my expense will be refunded'. This article will give you more details on your company guidelines.