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Why can't I add my commute?

Having trouble adding your commute trip?

Manon Lambert avatar
Written by Manon Lambert
Updated over 2 months ago

There are certain rules for creating your commute. If these rules are not respected, you will not be able to add your trip.

Examples of reasons why your commute may be refused:

  • Your departure and arrival addresses are not the same as your home or office address.

  • You have manually changed the distance of your trip and increased it by more than 20%.

💡 Contact your HR team if you have any questions about a denied km allowance

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