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Can I discount a specific item in an order?
Can I discount a specific item in an order?

Using line item discounts you can subtract a $ or % amount from any product in the order.

Updated over 2 years ago

When ringing up a customer using POS, you can give a customer a discount specific line items. Just add the products to the cart and follow the steps below.

  • Click into the Discounts area

  • Select "Add Line Item Discount."

  • You will be shown a list of line items currently in the order cart. In this case, let's select the Mellows Birthday Cake and add a discount.

  • After selecting the item to discount, you will again be shown a list of all the discounts you have set up in the system. 

  • When you select one of these discounts after selecting a line item, it will only apply to that product. If you selected the "Student discount" it would subtract 10% from the selected line item.

  • You also have the ability to create a Custom Discount.

  • To make a Custom Discount you will be asked to Select a Manager from the list and enter a PIN to confirm.

  • Then enter the % or $ amount you want deducted from the line item in the discount. 

  • Lastly, you will be asked to name the custom discount (this way you can tell why the discount was given and keep track of them in your reporting).

  • After you have added a line item discount, it will show how many have been applied in the Discounts area under Edit Line Item Discounts.

  • On this screen you have the ability to also add an order level discount in addition to the line item discount.

  • Lastly, you will see the discount reflected in the menu view under "Discount applied" and the order Total.

  • If you find yourself frequently using the same custom line item discounts, consider adding them to your pre-set discounts list here.

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