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How do I use promo codes and discounts?
How do I use promo codes and discounts?

You can make single-use codes, codes that expire on a date, or create customer groups like Veterans that apply a discount on every order

Updated over 7 months ago

There are multiple ways to give your customers a discount in the system: 

  • Promo codes

  • Discounts

  • Customer groups

Promo Codes

Promos are single-use codes that you can create under Settings in Admin

  • Enter a Code (this is what the customer enters in the menu to apply the promo)

  • Select either $ or % off an order and enter the amount

  • Enter a description of the promo

  • (Optional) Enter the date the promo code expires

If you delete a promo code, it can't be reused.

Using a Promo Code

A customer can only redeem a promo code one time. For example, give your customers a $10 off coupon code or a Holiday special 5% offer that must be used before Jan. 1. 

Give this code to your customers and they can enter it at the checkout screen:

Discounts

Discounts can be used multiple times for the same customer. They are entered by you, not the customer.

  • Create a desired discount under Settings in Admin

  • Discounts can be either flat dollar amounts or % off an order

  • Enter a description and save. Now the discount will be visible in Admin and POS

Discounts can apply automatically or to cap at a maximum value. Learn more.

To apply a discount to an order in Admin, view the order and select Edit Line Items. The discounts will then be visible in a drop down list below the ordered products.

From here you can add or remove a discount from the order (then click save)


Customer Groups

  • If you want to create discounts that ALWAYS apply to a customer (for example if you give 10% off all transactions for veterans, seniors, cancer survivors, etc.), use a Customer Group to do this.

  • First, create a Discount for the correct $ or % amount to subtract from their orders.

  • Then create a  Group and select the corresponding discount from the list.

  • customer groups can have an unlimited number of customers. Each time one of those customers orders, they will have the discount(s) from their group(s) applied.

When creating an order in the Admin or Point of Sale, if you apply a Customer Group Discount to an order, it will also place that customer into the Customer Group so the discount is automatically applied in the future.

You can manage your Customer Groups, and add or remove customers from groups at https://admin.getmeadow.com/customer-groups

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