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Gold Star Orientation Checklist (NZ)

NZ Orientation Best Practice Checklist

Written by Duncan Paradice

Effective orientation and handover becomes increasingly important as junior doctors are faced with patients with more complex, multiple comorbidities, rising service demands because of workforce shortages, and a growing need to teach undergraduates as they move through the system (MJA 2007; 186: S37–S39 )

Timeframes for uploading

Category

Gold Star Hospital

Sept - Nov

Governance - Key Stakeholders that may need to be involved in getting resources ready for orientation

  • Corporate

  • Clinical

    • Senior

    • Junior

    • Intern (1.5)

  • Operational

  • Unit Supervisor (5.2)

  • District coordination as necessary (2.3.2)

Nov - Dec

Clinical/Org Content should be:

  • Up to date

  • Concise

  • Relevant

  • Regularly viewed

  • Phone Directory

  • Hospital Orientation (3.4.1)

    • Parking

    • Breastfeeding Room

    • Salary Packaging

    • JMO Flexible training arrangements (3.5.1)

    • JMO access to PDL/AL (6.2.3, 6.2.5)

    • Training Program Info (6.3.1)

    • JMO Training Appeals Process

    • Training dispute resolution (6.4.1; 6.4.2)

    • Employment campaign inc appointment criteria (6.1.2)

    • Supervisor objectives 2.1.4, 7.1

    • Learning Facilities (8.1)

    • Adverse Event Reporting

    • Needlestick Injury escalation

  • Departmental Orientation

    • Supervisors Identified (6.1.3)

    • Training Objectives

    • Rosters

    • Term Handover/ROVERS (3.2.7)

    • Term Assessment process

    • Unit Evaluation survey process

  • Informed Consent Resources (3.2.8)

  • After Hours Resources

  • Antibiotic Guidance

  • Common Calls/Consult Guide

  • Discharge Summary guide

Nov - Dec

Get Involved /Engagement Content

  • JMO Committees

  • Safety and Quality Audits

  • Value based care ie Choosing Wisely

  • Quality Improvement

  • Research

  • Get Involved Tile in Med App activated

    • Audit/QI/Research opportunities (5.3)

  • JMO Committee Info (1.5)

  • Info re How to give feedback/make edits in Med App

Nov - Dec

Wellbeing Content

  • Self care resources (3.3.4)

    • GP registration resources (6.2.4)

  • Local contacts for escalating concerns (3.3.4)

  • Crisis support contacts

  • Employee Assistance Program (6.2.2)

  • Bullying/Harassment escalation guide (6.2.1)

  • Career Advice/Mapping (6.2.2)

  • Training dispute resolution (6.4.1; 6.4.2)

  • Critical incident debriefing guidance

  • Peer Mentoring/Support

  • Fatigue Risk Guide

Sept - Nov

Intern Orientation Prep

  • New User List (.csv) generated

  • Update user roles - change other users to new role

  • “Heads Up Re:Med App” email template

    • drafted

    • sent

  • Welcome Orientation Letter Mailout

    • Drafted

    • Sent

  • Orientation Evaluation Surveys Drafted

  • New clinicians invited to account

  • Invitations to orientation sessions sent

  • QR codes embedded in presentations or printed

Resident orientation Prep

  • New User List (.csv) generated

  • Update user roles - change other users to new role

  • “Heads Up Re:Med App” email template

    • drafted

    • sent

  • Welcome Orientation Letter Mailout

    • Drafted

    • Sent

  • Orientation Evaluation Surveys Drafted

  • New clinicians invited to account

  • Invitations to orientation sessions sent

  • QR codes embedded in presentations or printed

Registrar

  • New User List (.csv) generated

  • Update user roles - change other users to new role

  • “Heads Up Re:Med App” email template

    • drafted

    • sent

  • Welcome Orientation Letter Mailout

    • Drafted

    • Sent

  • Orientation Evaluation Surveys Drafted

  • New clinicians invited to account

  • Invitations to orientation sessions sent

  • QR codes embedded in presentations or printed

Post Orientation Week

  • Mailout linking to Evaluation Survey and Wellbeing Resources

  • Attendance reports downloaded and filed away in accreditation folders as necessary

(*) NZMC JMO Training Standards Alignment/Support

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