Effective orientation and handover becomes increasingly important as junior doctors are faced with patients with more complex, multiple comorbidities, rising service demands because of workforce shortages, and a growing need to teach undergraduates as they move through the system (MJA 2007; 186: S37–S39 )

Timeframes for uploading

Category

Gold Star Hospital

Sept - Nov

Governance - Key Stakeholders that may need to be involved in getting resources ready for orientation

  • Corporate

  • Clinical

    • Senior

    • Junior

    • Intern (1.5)

  • Operational

  • Unit Supervisor (5.2)

  • District coordination as necessary (2.3.2)

Nov - Dec

Clinical/Org Content should be:

  • Up to date

  • Concise

  • Relevant

  • Regularly viewed

  • Phone Directory

  • Hospital Orientation (3.4.1)

    • Parking

    • Breastfeeding Room

    • Salary Packaging

    • JMO Flexible training arrangements (3.5.1)

    • JMO access to PDL/AL (6.2.3, 6.2.5)

    • Training Program Info (6.3.1)

    • JMO Training Appeals Process

    • Training dispute resolution (6.4.1; 6.4.2)

    • Employment campaign inc appointment criteria (6.1.2)

    • Supervisor objectives 2.1.4, 7.1

    • Learning Facilities (8.1)

    • Adverse Event Reporting

    • Needlestick Injury escalation

  • Departmental Orientation

    • Supervisors Identified (6.1.3)

    • Training Objectives

    • Rosters

    • Term Handover/ROVERS (3.2.7)

    • Term Assessment process

    • Unit Evaluation survey process

  • Informed Consent Resources (3.2.8)

  • After Hours Resources

  • Antibiotic Guidance

  • Common Calls/Consult Guide

  • Discharge Summary guide

Nov - Dec

Get Involved /Engagement Content

  • JMO Committees

  • Safety and Quality Audits

  • Value based care ie Choosing Wisely

  • Quality Improvement

  • Research

  • Get Involved Tile in Med App activated

    • Audit/QI/Research opportunities (5.3)

  • JMO Committee Info (1.5)

  • Info re How to give feedback/make edits in Med App

Nov - Dec

Wellbeing Content

  • Self care resources (3.3.4)

    • GP registration resources (6.2.4)

  • Local contacts for escalating concerns (3.3.4)

  • Crisis support contacts

  • Employee Assistance Program (6.2.2)

  • Bullying/Harassment escalation guide (6.2.1)

  • Career Advice/Mapping (6.2.2)

  • Training dispute resolution (6.4.1; 6.4.2)

  • Critical incident debriefing guidance

  • Peer Mentoring/Support

  • Fatigue Risk Guide

Sept - Nov

Intern Orientation Prep

  • New User List (.csv) generated

  • Update user roles - change other users to new role

  • “Heads Up Re:Med App” email template

    • drafted

    • sent

  • Welcome Orientation Letter Mailout

    • Drafted

    • Sent

  • Orientation Evaluation Surveys Drafted

  • New clinicians invited to account

  • Invitations to orientation sessions sent

  • QR codes embedded in presentations or printed

Resident orientation Prep

  • New User List (.csv) generated

  • Update user roles - change other users to new role

  • “Heads Up Re:Med App” email template

    • drafted

    • sent

  • Welcome Orientation Letter Mailout

    • Drafted

    • Sent

  • Orientation Evaluation Surveys Drafted

  • New clinicians invited to account

  • Invitations to orientation sessions sent

  • QR codes embedded in presentations or printed

Registrar

  • New User List (.csv) generated

  • Update user roles - change other users to new role

  • “Heads Up Re:Med App” email template

    • drafted

    • sent

  • Welcome Orientation Letter Mailout

    • Drafted

    • Sent

  • Orientation Evaluation Surveys Drafted

  • New clinicians invited to account

  • Invitations to orientation sessions sent

  • QR codes embedded in presentations or printed

Post Orientation Week

  • Mailout linking to Evaluation Survey and Wellbeing Resources

  • Attendance reports downloaded and filed away in accreditation folders as necessary

(*) NZMC JMO Training Standards Alignment/Support

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