To ensure your pet's at-home care is safe, targeted, and effective, MedcoVet provides one complimentary initial consultation per medical case.
What Happens During Your Consultation?
This initial live session is a supportive, low-pressure discussion completely focused on your pet's quality of life. A MedcoVet clinician will thoroughly evaluate:
Your pet’s primary diagnosis, symptoms, or current medical concerns.
Any ongoing prescriptions, supplements, or concurrent therapies.
Historical challenges regarding pain levels, joint mobility, localized inflammation, open wounds, or acute injuries.
Your pet's structural size, overall temperament, and comfort level with targeted handling.
Your ultimate recovery and wellness goals for your family companion.
Managing Your Ongoing Follow-Up Care
Once your consultation is complete and your case is formally active, all day-to-day medical and protocol questions are handled asynchronously inside the Clinician Chat (located via the top-left chat icon in the MedcoVet app).
The Clinician Chat is our standard channel for your pet's ongoing care, ensuring your medical history, progress photos, and custom protocols are accurately tracked in one secure place.
Reach out directly to your Clinician for:
Clarifying specific device placement locations on your pet's body.
Questions or modifications regarding your custom treatment protocol.
Uploading physiological photos or video clips for professional clinical review.
Reporting if your pet displays signs of unease or discomfort during a session.
Updating your team regarding a brand-new medical diagnosis, surgery update, or injury.