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Updating a Client's Payment Info in MedcoVet's Portal
Updating a Client's Payment Info in MedcoVet's Portal

Learn how to update payment info in MedcoVet's portal with our step-by-step guide. Ensure uninterrupted services & secure billing.

Brittney Martinson avatar
Written by Brittney Martinson
Updated over a year ago

Prerequisites

1. Ensure you have the necessary permissions to update payment information.

2. Have the new payment details on hand, such as credit card number, expiration date, CVV, and billing address.

Step-by-Step Guide:

1. Login to the MedcoVet Portal:

- Navigate to the MedcoVet portal login page.

- Enter your username and password.

- Click on the 'Login' button.

2. Access the Billing Section:

- Once logged in, locate and click on the 'Payment Info' button, found on the left-hand sidebar:

3. Edit Payment Information:

- You will see either the current payment method displayed or 'No Card Provided'. Click on the "Provide Payment Details..." button next to it:

- This will open a form where you can enter your new payment details.

4. Enter New Payment Details:

- Fill in all the required fields with the new payment information. Ensure all details are accurate to avoid any payment issues.

- If prompted, enter the billing address associated with the payment method.

5. Save Changes:

- Once all details are entered, click on the 'Provide Payment Details' button at the bottom of the form.

- You may be asked to confirm the changes. If so, click 'Yes' or 'Confirm.'

Conclusion:

Updating your payment information in the MedcoVet portal is a straightforward process. By following the steps above, you can ensure your account remains in good standing and avoid any potential service interruptions. If you have any questions or need further assistance, don't hesitate to reach out to MedcoVet's dedicated support team.

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