Go to Mediatool
All Collections
Frequently Asked Questions from Users
Frequently Asked Questions from Users
The questions we hear the most
7 articles in this collection
Written by
Aydin Ismailov
How do I adjust my week/date settings?
Follow these steps if you're not happy with how dates are formatted
Written by
Aydin Ismailov
Updated over a week ago
How to Add or Invite a New User
As an admin user, you are able to invite new users to your Mediatool account whenever you need.
Written by
Aydin Ismailov
Updated over a week ago
Access support or report an issue
Need to reach a CSM or live support? Here's how.
Written by
Aydin Ismailov
Updated over a week ago
Login issues
Logging in for the first time or having troubles?
Written by
Aydin Ismailov
Updated over a week ago
Export to Excel/CSV
Learn the what, where, and how of exporting Mediatool data to Excel
Written by
Aydin Ismailov
Updated over a week ago
Why are my entries showing as "No Plan"?
Why some media data may not be associated with a plan
Written by
Aydin Ismailov
Updated over a week ago
Can I select multiple tags in the same tag category?
Some users will want to tag a plan or line item
Written by
Aydin Ismailov
Updated over a week ago