A Gamified Survey is one of our top recommended ways to gain insights from your audience all by using MemberVault and your preferred email tool.
It's a step up from just a regular survey because you can deliver a fun reward to your survey participants when they answer the questions!
This article will cover the part of the process where you deliver your reward email once a member completes your survey.
While MV doesn’t send any emails on your behalf, you can easily create one and trigger the email using our Actions feature. This article will show you how using Mailchimp.
Not using Kit? Select your email tool below for specific steps:
Something else (you'll need to set this up using Zapier)
The MV Set-up
Step 1: Go to Product and Click 'edit' for the product you are working on.
Step 2: Scroll down until you find the Actions area at the very bottom of the Product settings page. Click 'Add Action':
Step 3: Under the "When this Happens..." area, use the drop down menu to select "Completes Lesson" or "Passes Quiz" as the trigger for your Action. (either one will work in this case)
Step 4: Under the Name of Tag area, you’ll need to create a tag specific to someone completing that specific product.
NOTE: The ‘user_tag’ is just a placeholder so you’ll need to add an actual name there for this to be able to work.
We’d recommend naming it something that is easy for you to recognize and filter. For example 'Survey Name_Completed’.
You can use an existing tag that you've already created in your Kit account or you can use a brand new one.
The most important thing is to ensure the tag you note in your Action exactly matches what you have in your Mailchimp account.
That’s it! Now, when someone completes your lesson containing your survey, the tag will be automatically applied to their contact profile in your Mailchimp account.
The Mailchimp Set-Up
Click Automation on the left-hand side in Mailchimp then Customer Journey. There will be a Create button on the top right corner.
Enter a name for your automation, and click Start Building
Click Choose a Starting Point then click Tag added
Choose the tag you created in your MV action, then click Save Starting Point
Click and Drag the Email action to the Plus icon on the screen
Name your email, set the subject line, and design your email.
Click Save & Return to Workflow on the top right.
Click Continue (top right) then click "Turn On."
Need some inspiration for your reward email? We have several email templates and lots of reward ideas over in our Binge & Buy Roadmap course! Check it out here.
Questions? Reach out to us at hello@membervault.co, within our Facebook group, The MV Collaborative, or via chat support within your admin account (not sure how to log in? look up your account here).