A Gamified Survey is one of our top recommended ways to gain insights from your audience all by using MemberVault and your preferred email tool.
It's a step up from just a regular survey because you can deliver a fun reward to your survey participants when they answer the questions!
This article will cover the part of the process where you deliver your reward email once a member completes your survey.
While MV doesn’t send any emails on your behalf, you can easily create one and trigger the email using our Actions feature. This article will show you how using MailerLite.
Not using MailerLite? Select your email tool below for specific steps:
Something else (you'll need to set this up using Zapier)
The MV Set-up
To send an email to your member once they complete a product follows a very similar process to creating the welcome email.
The main difference is the MemberVault Action and the Tag name (same as the group name in Mailerlite).
In MemberVault, add an action add members to a group when they complete the lesson containing your survey (you can also use "Passes Quiz"
i. In MemberVault, click Products on the left-hand menu
ii. Find your survey and click the Edit link:
iii. Scroll down to find the product’s ACTIONS section
iv. Complete the sections as follows:
For “When this happens”, select “Completes Lesson” OR "Passes Quiz". Either will work.
For “Do this…” select “Add a Tag”
For “Name of Tag”, type the name of a group you want them to be added to in Mailerlite when they complete your survey. Click anywhere on the screen to save changes click a Save button in any of the other sections.
The MailerLite Set-Up
Create the email that will be automatically sent when the survey is completed.
Click Automation in the top menu (or left side menu depending on your version of MailerLite)
Click Create workflow or New Automation (button on the top right)
Enter a Workflow/Automation name - something descriptive like [Course Name - Welcome Email]
Select a Workflow trigger of 'When subscriber joins a group' then select the group they will be added when they complete the product
v. Click the Save button at the bottom of the screen
vi. On the left-hand side, a plus icon has now appeared. Click the icon and select Email
vii. On the right-hand side of the screen, enter a subject line then click the Design email button
viii. You now get to choose a layout/design for your email. If you don't have a template or a previous email to use, click Choose under Drag & drop editor
ix.Add content to your email. Once your email is done click "Done editing" on the top right.
Tip: Use the Preview and test option at the top to see how your email will look on desktop and mobile.
Need some inspiration? We have several email templates and lots of reward ideas over in our Binge & Buy Roadmap course! Check it out here.
Questions? Reach out to us at hello@membervault.co, within our Facebook group, The MV Collaborative, or via chat support within your admin account (not sure how to log in? look up your account here).