A "preset filter" in Mentionlytics allows you to save a specific set of filter criteria for quick and repeated use across the platform. Instead of setting up the same filters each time, you can create a combination of filters (such as channels, time, sentiment, etc.) and save them as a preset.
Where you can use presets: They are available in all features of Mentionlytics, including Reports and Top Mentioners.
How to Create a Preset Filter
Set up your filters using either:
Standard filters, or
Advanced Filtering options (Boolean search)
Click to save as a Preset and give it a name
Example: You might create a preset called "Negative Ticket Comments" that shows mentions containing the word "ticket" in the Comment category with Negative sentiment.
Learn more on:
👉 Filters bar
👉 Advanced Filtering options
Preset Save Options
When you save a preset, you can choose which settings to include:
Selected Channels - To save your channel selection to apply it every time
Checked Trackers - To automatically apply specific trackers with this preset
Filter Options and Query - They are pre-selected by default, but you can unselect if needed
Email Alert - Create an email alert based on this specific preset
Using Presets with Shared Dashboards
When sharing dashboards, you can also apply preset filters to customize the data your clients see, ensuring consistency and efficiency in reporting.
💡 Need More Help?
If you have questions, need assistance with your setup, or want to optimize your monitoring strategy, our Support team is here for you.
👉 Contact our support team via live chat.
👉 Send us an email: support@mentionlytics.com
We're ready to help you get the most out of Mentionlytics.