Add a new user
Adding a new team member to Mentionlytics takes less than a minute. Here's how.
Step 1: Open account settings
Go to the left menu and select Settings → Account Configuration.
Step 2: Invite the user
Find the User Accounts box on the right side of your screen and click the "+" button.
Step 3: Enter their details
Enter their email address
Choose the user's access level (Admin, Editor, or Viewer)
Choose their role (User, Decision Maker, Finance, Legal, or IT)
Step 4: Send the invitation
Hit send. Your teammate will receive an email invite to join your workspace.
Edit access level or remove a user
Once invited, the new user will appear in your User Accounts list. If they haven't accepted yet, their status will show as Invitation Pending.
From the same menu, you can also:
Remove a user: click the "−" button
Edit their access level: click the pencil icon
Note: You can invite team members and assign roles during a free trial too.