The Review Request Link Analytics dashboard appears on the Reviews tab and shows a daily activity log from the trailing 90 days, so you can see how often your review request link is being viewed, how many people are clicking through to Google, how many new reviews you are receiving, and whether customers are uploading images through Photo Boost or providing private feedback.
What this dashboard is used for
The Review Request Link Analytics Dashboard is designed to help you answer questions like:
Question | Where to look |
Are customers opening my review request link? | Visits |
Are customers clicking through to Google? | Clicks |
Am I receiving new Google reviews each day? | New Reviews |
Are customers uploading photos through Photo Boost? | New Images |
Are unhappy customers leaving private feedback? | Feedback |
This report is especially helpful if you are sending review requests by text, email, QR code, or another method and want to understand what happens after someone opens the link.
Where to find the dashboard
To view your Review Request Link Analytics Dashboard:
Log in to Paige.
Go to the Reviews tab.
Find the analytics section for your Review Request Link near the top of that tab.
How the report works
The dashboard tracks activity related to your Paige review request link and displays that activity by day. Each metric on the chart shows a different type of activity. Some metrics are based on what happens directly on the review request link, while others are based on activity Paige sees from Google reviews. For example, Paige can show when someone visits your review request link, when someone clicks the button to go to Google, and when your business receives a new Google review.
Metric definitions
Visits show how many unique people loaded your review request link. A visit is counted as a unique page load from a unique person, which Paige identifies by IP address. If someone opens your review request link multiple times, only their first view will appear in the report. This helps keep the Visits metric focused on unique visitors instead of repeat page refreshes or repeat opens from the same person.
Clicks show when a customer clicks a button on your review request link that sends them to Google to leave a review. This metric is intended to help you understand how many people are moving from Paige to Google. Only clicks that route the customer to Google are counted here. Other clicks on the review request link are not included in this number.
New Images show how many images customers provided through the Photo Boost feature. If Photo Boost is not enabled on your review request link, this number will always be zero. This metric only counts images submitted through Photo Boost. It does not count images uploaded to Paige from any other source.
New Reviews show how many new Google reviews your business received each day. This number includes new Google reviews regardless of whether they came from Paige’s review request link. For example, if a customer leaves a Google review after finding your business directly on Google, that review may still appear in the New Reviews count for that day.
Feedback shows how often a customer is routed to the negative feedback form and submits negative feedback. This helps you see when customers may have had a poor experience but chose to share that feedback privately instead of continuing to Google to leave a public review.
Why the numbers may not match exactly
Some metrics on this dashboard are related, but they may not always match one-to-one. For example, a customer might:
Visit your review request link but not click through to Google.
Click through to Google but decide not to leave a review.
Leave a Google review without using Paige’s review request link.
Upload an image through Photo Boost without leaving a Google review.
Submit private feedback instead of continuing to Google.
Because of this, the dashboard should be used as a helpful activity overview rather than a perfect step-by-step funnel.
How to use this report
Use this dashboard to understand how your review request link is performing over time. A healthy review request flow often shows:
Customers are visiting the link.
Some of those visitors are clicking through to Google.
New reviews are appearing over time.
If Photo Boost is enabled, customers may also be submitting images.
Negative feedback is being captured privately when customers have a poor experience.
If you see many visits but very few clicks, customers may be opening the link but not continuing to Google.
If you see clicks but few new reviews, customers may be reaching Google but not completing the review.
If New Images is always zero, check whether Photo Boost is enabled on your review request link.
Important note about older dates
Tracking for some of the dashboard features only goes back to June 17, 2026.
Because of this, your chart may appear blank or show no activity for dates before June 17, 2026, even if your review request link existed before that date. This does not mean your link was not used before then. It only means Paige may not have tracking data available for those earlier dates.
Need help understanding your review request link analytics? Reach out to us through live chat and we’ll be happy to help.