Incorrect parking, invalid parking photos, or leaving bikes outside permitted parking areas may result in parking enforcement charges or account restrictions.
Quick Parking Checklist
Before ending your ride, make sure all of the following are true:
✔ You are inside a green parking zone
✔ You are parked at a public bike (Sheffield) stand shown in the app
✔ The bike is tethered and locked to the stand using the combination lock
✔ You submit a clear photo showing the bike locked
✔ You end the ride while standing beside the bike
1. Where You Can Park (Map Zones Explained)
The in-app map shows where you can ride, pause, and end your trip.
Zone colours are important.
Green Zone - Parking allowed
This is the only area where you can end your ride
You must:
Park at a public bike stand within a green zone
Lock the bike securely to the stand
Submit a valid parking photo
You must park at a public bike stand within a green zone
When browsing without an active ride, only green zones are shown
Once a ride starts, "P" markers appear showing exact bike stand locations
White / Clear Zone - Riding only
You may ride through these areas, but:
You cannot end your ride here
Red Zone - No parking
You may ride through red zones, but:
You can pause your ride here (if you have enough battery)
You cannot end your ride here
Leaving a bike in a red zone may result in a €30 serious violation charge.
Light Blue Zone — Paid Parking
Ending your ride here applies an additional parking fee.
Examples may include:
Airports
Premium parking areas
Dark Blue Zone — Discount Parking
End your ride here to receive discounted pricing or promotional incentives where available.
No Go-Zones
You cannot take bikes into these areas.
Examples may include:
Dollymount Strand
South Wall
Parts of West Dublin
If a ride is paused inside a No Go-Zone:
The bike may automatically lock
You may be unable to continue your ride
You will need to contact support for assistance
Leaving a bike in a No Go-Zone may result in a €30 serious violation charge.
2. How to Park Properly
Always park at a public bike stand
Only park at public bike (Sheffield) stands shown in the app.
Do not park:
Against poles
Against fences or railings
Against gates or walls
On private property
In a way that blocks footpaths, ramps, entrances, or public access
Parking away from a nearby public bike stand may result in a parking enforcement charge.
Lock the Bike Securely
Use the combination lock to secure the bike frame to the public stand.
The lock code is shown in as the bike name in the app (for example: “Lock Code 1234”)
Make sure:
The combination lock is properly secured
The bike is stable
If the Stand Is Full
Use the next closest public bike stand shown on your map during your active ride.
Tethering
You may lock one MOBY bike to another only if the other bike is already correctly parked at a public bike stand
Parking Enforcement Charges
A €6 parking enforcement charge may apply if a bike is:
Not parked at a public bike stand
Locked to poles, fences, railings, or street furniture
Left on private property
Blocking pedestrians or accessibility access
Parked significantly away from a nearby public bike stand
Submitted with an invalid or unclear parking photo
Repeated parking violations or serious misuse may result in:
€30 serious violation charges
Account restrictions
Suspension from the platform
3. Ending Your Ride in the App (Step by Step)
Stay beside the bike with the app open
Tap “End My Ride” in the app
Lock the bike to the public stand using the combination lock
Take a clear photo showing the bike locked to the stand
Submit the photo
Your ride will only end after:
The photo is accepted
You receive ride completion confirmation in the app
Do not walk away until you receive confirmation that your ride has ended successfully.
4. Parking Photo Requirements
Your parking photo must clearly show:
The bike locked to a public bike stand
Enough surrounding context to identify the stand
A clear, well-lit image (use flash at night)
Do not submit:
Blurry photos
Dark photos
Close-up photos that do not show the stand
Photos taken before the bike is locked
MOBY uses automated and manual checks to verify parking compliance.
If your photo does not clearly show correct parking at a public bike stand, a €6 parking enforcement charge may apply.
Repeated invalid parking photo submissions may result in €30 serious violation charges or account restrictions
5. Important Rules to Remember
All rides must end inside a green zone
All parking must be at public bike stands shown in the app
Parking at poles, fences, railings, or private property is not allowed
You must submit a valid parking photo
You must remain beside the bike while ending your ride
Bikes must never obstruct footpaths or accessibility access
Failure to follow these rules may result in parking enforcement charges or account restrictions.
6. If the App Does Not Work
If you experience issues ending your ride:
Close the app completely
Wait 15 seconds
Reopen the app and try again
Remain beside the bike until the ride has ended successfully.
Summary
✔ Park only at public bike stands
✔ The stand must be inside a green parking zone
✔ Lock the bike securely to the stand
✔ Submit a clear parking photo
✔ Remain beside the bike while ending your ride
Following these steps helps keep Dublin accessible, avoids operational issues, and prevents parking enforcement charges.