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My rental won't end

Problems ending your rental

A
Written by Akash Kajal
Updated over a week ago

The app will not end your rental if you are:

  • Outside the green parking zones.

  • Inside the red no parking zones.

You can see your location in the in app map and make sure you are in a green parking zone.

The app will let you know the error you are facing.

If you are in the correct place, just park the bike, lock to a bike stand, take a picture and drop us a message with these details in the messenger inside the app and our live support agents will help and we will make sure you don't get overcharged ever.

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