Once the trip is completed, a rating notification is automatically sent to the cell phone of all registered travelers.

The feedback provided by the travelers is often very valuable for the travel agency, as it allows them to know the degree of customer satisfaction and to identify any problems that may have arisen during the trip. In this way, the ratings will help them to improve the quality of their services and thus be able to offer an improved service in the future.

To view the responses to any rating notification sent, you must do so from the mobile App. By logging in with the agency account, accessing the trip and clicking on the "Notifications" section. Click on the notification to view the responses: