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How can I view my payout schedule in the Moovs Operator app?

Written by Jeffrey
Updated over 2 weeks ago

How Can I View My Payout Schedule in the Moovs Operator App?

Managing your payouts is essential to running your operations smoothly in the Moovs system. The app provides an easy way to view your payout schedule directly within the Finances section. Below are the steps to access this critical financial information.

Additionally, the app allows you to review your transactions and identify payments that are pending payout, providing a comprehensive view of your financial activities.

Steps to View Your Payout Schedule:

  1. Log In to the Operator App: Start by signing in to your Moovs Operator account using your credentials.

  2. Go to the Finances Section: Navigate to the Finances tab from the main menu.

  3. Select Payouts: Under the Finances section, locate and tap on the "Payouts" option. This will display the schedule for your upcoming payouts, including the release dates for your funds and transfer details.

  4. Review Pending Payments: The Finance tab also lists all your credit card transactions, including payments that have been captured and those pending payout. This feature helps you track your transactions effectively.

By following these steps, you can stay updated on when to expect funds to be transferred to your account.

Moovs operates on a 2-business-day rolling payout schedule. Payments received on a business day are paid out by the second following business day. For example:

  • Payments received on a Tuesday are paid out by Thursday.

  • Payments received on a Friday are paid out by Tuesday (as weekends are not considered business days).

Frequently Asked Questions

Can I See the Schedule for Fund Releases?

Yes, the schedule for fund releases is available under the "Payouts" section in the Finances tab of the Moovs Operator app. It details both release dates and amounts. Moovs follows a 2-business-day rolling payout schedule, ensuring that payments are processed promptly. In some countries, a daily 7-day rolling basis may apply instead.

Is It The Same For All Operators?

Yes, all operators using the Moovs app can access their payout schedules using the "Finances" and "Payouts" navigation path. The interface is standardized for all users. For further questions or if you encounter issues, contact Moovs support. They are available to assist with any technical or account-related concerns.

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