The AccelerList Orders tab allows you to review tracking information for fulfilled orders when tracking is available.
Locate the Order
Log in to AccelerList.
Go to the Orders tab.
Select the appropriate marketplace or choose All Platforms.
Locate the order you want to review.
You can use the available search and filtering options to find a specific order more quickly.
Check the Tracking Information
Once you've located the order, review its shipment information.
If a tracking number has been received for the order, it should appear in the available Tracking information.
You can use this number to compare the shipment information with the connected marketplace.
What If Tracking Is Missing?
If the order has shipped but no tracking information appears in AccelerList:
Check the order directly on Amazon or eBay.
Confirm whether a tracking number has been generated.
Compare the shipment status with AccelerList.
Allow some time for recent updates to synchronize.
For Amazon MCF orders associated with eBay sales, check both Amazon and eBay to determine where the tracking information is currently available.
If tracking exists on the source marketplace but continues to be missing in AccelerList, contact Support with the order number and tracking information.