Overview
My Easy Monogram (MEM) makes shipping simple and reliable. All orders ship free within the U.S. from our warehouse using trusted carriers like UPS, FedEx, and USPS. While shipping addresses should be confirmed before production, sellers can submit a support ticket to request updates once production has begun. MEM does not ship to PO Boxes or international addresses. With the correct Shopify shipping profile setup, your orders will flow smoothly from production to delivery.
Quick Links
Domestic Shipping
Free U.S. shipping is included in product pricing—no extra setup required.
All MEM orders ship directly from our warehouse in the USA.
Carriers: UPS, FedEx, or USPS (chosen based on package type and delivery speed).
Important: MEM cannot ship to PO Boxes. Always provide a physical street address.
Updating Shipping Address
Shipping addresses should be updated before an order enters production.
If an order is already in production, sellers may log a support ticket to check if an update is still possible.
Steps:
Log in to your Shopify admin.
Locate the order and update the shipping address.
Ensure the update syncs to the MEM app before production begins.
⚠️ Reminder: Once an order is marked Shipped, the address cannot be changed.
Shopify Shipping Profile Setup
To ensure shipping rates and origins are set up correctly:
Assign MEM products to a shipping profile in Shopify.
Confirm that My Easy Monogram is set as the origin.
Shopify automatically syncs with MEM for address validation.
For more help, contact Shopify Support.
📖 Learn more: Shopify Shipping Profiles
International Shipping
Currently, MEM ships to U.S. addresses only.
Why international shipping isn’t supported yet:
Quality control during transit
Long, unpredictable shipping times
Customs and duty complications for customers
We may expand shipping options in the future, but for now, MEM products should only be listed for U.S. delivery.
Shipping FAQ
Is shipping always free?
✅ Yes. Domestic shipping within the U.S. is always included in the product price.
Can I change the shipping address after production starts?
⚠️ Possibly. Address changes are only guaranteed before production begins, but you can log a support ticket to see if it’s still possible once production has started.
What happens if I enter a PO Box address?
❌ MEM cannot ship to PO Boxes. You’ll need to update to a valid street address before production.
How long does it take to ship?
📦 Orders typically ship within 1–4 business days after production.
✅ Summary
MEM shipping is simple—free U.S. shipping, no PO Boxes. With proper setup in Shopify, orders flow seamlessly.