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Shipping Information

International shipping policy citing concerns like product quality, delivery timelines, and customs complexities.

Brad Ferch avatar
Written by Brad Ferch
Updated over a week ago

Currently, My Easy Monogram is offering free domestic shipping within the US. Shipping is included within the cost of the product that you set up in pricing rules. Products are Manufactured and shipped from Indiana. Orders are shipped via UPS, FedEx and USPS depending on size, service availability and logistical efficiency.

At My Easy Monogram, our commitment has always been to ensure quality, promptness, and the best overall experience for our users. As our platform continues to grow and evolve, we always assess the various elements of our service to guarantee that we're delivering on this promise.

Shopify Shipping Profile

To begin, you'll need to establish a shipping profile within Shopify. Next, ensure to include My Easy Monogram as your shipping origin under the designated shipping profile. Additionally, you have the option to create a new shipping profile if needed.

This HERE for instructions on how to set up a shipping profile in Shopify.

For further guidance on configuring your Shopify Shipping Profile, please reach out to Shopify Support.

After thorough evaluation, we have made the decision to not offer international shipping at this time. Here's why:

  1. Quality Assurance: Ensuring that our products reach you in pristine condition is a top priority. International shipping can sometimes introduce complexities, such as extended transit times and potential handling issues, that may compromise the quality upon arrival.

  2. Timely Delivery: One of our core values is promptness. With international shipping, the variability in delivery times can be significant, leading to unpredictability and extended waiting periods for our customers.

  3. Customs & Duties: International shipments often come with customs fees and duties. Navigating these can be complex and occasionally result in unexpected costs for our customers.

We acknowledge that this decision may be disappointing for some members of our global community. Please understand that it was made after careful consideration. Our team remains dedicated to improving our service, and we will certainly keep the possibility of international shipping in mind as we move forward. We sincerely appreciate your understanding and continued support at this time.

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