As an employee, you might sometimes wonder if you can submit a receipt that shows an amount greater than your available balance for expenses. The good news is, you can! However, it's important to understand how this works within our system to ensure your claims are processed smoothly and correctly.
How It Works
When you submit a receipt that exceeds your available balance, our system allows you to enter the total amount on the receipt. This means you don't have to worry about adjusting it before submission. The system will automatically detect if the claimed amount exceeds your available balance. If the amount on your receipt is more than your remaining balance, the system will cap your claim at your available balance. This ensures that you won't accidentally go over your allocated spending limit.
A pop-up notification will inform you that the claim has been auto-adjusted. The pop-up will clearly state that your reimbursement will be capped at the available balance, ensuring transparency and avoiding any confusion.
Example of the pop-up:
In the above example, imagine you have a remaining balance of $100, but you need to submit a receipt for $150. Here's what will happen:
You enter the $150 receipt into the system.
The system recognizes that your balance is only $100.
A pop-up notification appears, explaining that your claim will be capped at $100.
Your reimbursement is processed for $100, and you are fully aware of the adjustment made.
It's a good idea before making any payments for services or purchases to double-Check Your Balance!
Feel free to reach out to support@getmyhsa.com or open a live chat with us if you need any further clarification or assistance. Happy claiming!