Logiwa IO Packing Warning Management feature will be available as a Beta version starting with the February 2025 Main Release. 
For more details about Beta feature releases, please refer to the related article.
Overview
The Packing Warning Type feature in the Packing Screen provides dynamic popups triggered based on configured warning parameters. This ensures that packers receive appropriate warnings for specific products, helping them handle items correctly for safe and accurate packing.
This feature is useful for orders requiring special attention, such as hazardous materials needing special labeling, fragile items like glass, oversized products, or those with specific packing instructions, such as dunnage, bubble wrap, and packaging inserts.
Setup
To trigger a warning message at the packing station, a product in the Shipment Order must have an assigned Product Type.
Additionally, the Packing Warning Type must be defined and linked to the corresponding Product Type in the Data Setup screen.
1) Creating a Packing Warning Type on Data Setup screen
Navigate to Settings → Data Setup.
Navigate to the Pack Warning Type section.
Create new Packing Warning Types as needed.
Fields | Explanation | Limit |
Warning Type Name* | A mandatory field to describe the warning type.
Ex. “Flammable Material Warning” | Maximum 100 characters |
Warning Type Description | Optional field for a more detailed description of the warning type. | Maximum 250 characters |
Packing Warning Text | The warning message that is to be displayed at the packing station.
Ex. “This package contains flammable material. Handle with care! Ensure proper labeling, secure packaging, and compliance with all shipping regulations. Keep away from heat, sparks, and open flames.” | Maximum 1000 characters |
Show Warning When* | A dropdown that shows different options for when the popup will be shown on the Packing screen. 1) Order is Displayed on Packing
2) Close Pack is Triggered
3) Product is Scanned:
|
|
Skip Confirmation from Packer | TRUE: The warning popup disappears automatically after 10 seconds. FALSE: The user must confirm the warning message. |
|
Image | Up to 3 images can be uploaded to display on the warning popup. | Maximum file size: 5MB |
Media Link
| A button on the popup can direct users to an external guide or additional information. Only one URL can be added. | Maximum 2000 characters |
Note:
A Packing Warning Type linked to a Product Type cannot be deleted.
If attempted, an error message will be displayed: "Selected Warning Type cannot be deleted as it is already matched with a Product Type. Please unlink the Warning Type from Product Type to proceed."
2) Assigning a Packing Warning Type to a Product Type
Navigate to Settings → Data Setup.
Navigate to the Product Type section.
Create new product types and assign Packing Warning Types using the Match with Packing Warning Type dropdown field.
This field populates a list of Packing Warning Types associated with the account.
Only one Packing Warning Type can be linked to a Product Type.
Products that need to trigger a warning message must have a Product Type assigned under Product Setup in Products screen.
