Products are critical to your business, and your sales and reports rely on tracking them accurately. With Logiwa, you can enter detailed information to ensure accurate data in the future. This article will walk you through the many available options as you create a product.

Product Screen Options

To begin, navigate to the Product screen. In the top right, you'll see two options: Import and Create New Product.

Create New Product: Select this to create one product at a time
Import: Gives you the option to Bulk Import Products, Bulk Update Products. Learn more here. Additionally, you can Bulk Import Pack Type and Barcode and Bulk Import Kit Components.

To continue creating a single item, select the Create New Product button.

General

After selecting Create New Product, the Create Product sidebar will open. Choose the Product option from the available options.

Fill in the Client (if applicable), SKU, and Name of the product.

The required General fields are defined below:

Field	Description
Client	Relevant client, selected from a dropdown menu. Only available for those who have clients.
SKU (Stock Keeping Unit)	The unique item code used for your product. Can be identical to Name. Learn more about SKU types in Logiwa here.
Name	Product name to be displayed in Logiwa. Can be identical to SKU.

All other General fields are optional, but filling in the non-required fields is recommended to help maintain detailed warehouse data. These optional fields are defined below:

Field	Description
Description	Description of your product.
Product Image	Your product's image URL. See this article for an in-depth guide to adding product images.
Product Type	Your product's type. Product types are created through the Product Type Data Setup page. Learn more here.
Product Group	Another category used to classify your products into filters, lists, and reports. Product groups are created through the Product Group Data Setup page. Learn more here.
Currency	Currency for this product. Logiwa supports a number of currencies. Set your default currency under your account settings.
Purchase Price	Cost of the item to the seller.
Tax Rate	Default tax rate for this product.
Sales Price	Cost of the item to buyers.
Minimum Safety Stock	Lowest quantity this product should have in the warehouse. If you plan on receiving safety stock email notifications (set up from the Client page), this information is required.
Active?	When disabled, this SKU cannot be added to orders or purchase orders, but it can still be scanned on mobile screens.
Digital?	Enable this toggle if your product is digital only.
FNSKU (Fulfillment Network Stock Keeping Unit)	Barcode used by Amazon to track your product.

You can now continue adding information in the Packing, Pack Type, Advanced, and Other Info sections.

Packing

In the Packing section, you can add additional packing instructions, return instructions, and attributes to your products. These fields/toggles are optional, but filling them in accurately can improve packing efficiency.

All Packing fields and their purposes are defined below.

Field	Description
Packing Instructions	Field to type out specific packing instructions for this product. Allows a max of 250 characters.
Return Instructions	Field to type out specific return instructions for this product.
Selectable Attributes	Available options that help define the details for this product for better inventory management: Foldable Fragile Oversized Insert Stackable Hazardous Poster Liquid Returnable More than one attribute can be assigned to a product.

After entering the necessary information (none is required), select the Next button to proceed to the Pack Type tab.

Pack Type

In the Pack Type section, you can add and edit different pack types that are used for this product, as well as barcodes. You won't be able to create new pack types, but you can select those that have already been created. Learn more about creating pack types here.

This section will explain the difference between the Unit of Measure, Irregular, and Hierarchical sections.

First, click the Add Primary (UOM) Pack Type button to add one.
Select pre-defined pack type from the Pack Type field.
This is the only recommended field, but we recommend adding more information for tracking purposes.

The Primary (UOM) Pack Type fields are defined below:

Field	Description
Pack Type	The smallest unit of measurement you track for this product (e.g. unit, box). For example, cans sold one at at time could be labeled with the pack type "Can." Learn more about creating pack types here.
UOM Quantity	Automatically set to 1, because this is the smallest unit of measurement for the product.
Dimension Unit	Unit for the length, width, and height of the pack type (e.g. inch, centimeter).
Length	Numerical length of the pack type.
Width	Numerical width of the pack type.
Height	Numerical height of the pack type.
Volume Unit	Unit for the volume of the product (e.g. cubic inch, cubic meter).
Volume	Numerical volume of the pack type.
Use This Shipping Box Only	Select a shipping box from those set in the system to always use for this product. Shipping boxes must be set up ahead of time. If there is an order requesting only this product, our system will automatically select a predefined shipment package at the packing station.
Weight Unit	Unit for the weight of the pack time (e.g. pounds, grams).
Weight	Numerical weight of the pack type.
Use Item's Own Box for Shipping	Enable this toggle to mark that the product should be shipped in its own box. Set to No by default. (This parameter is only informational, it is not supported functionally at the packing station.)
Barcode	Alphanumeric barcode for the pack type. Type the barcode and press Add for each barcode being entered. Multiple barcodes can be added.

Click the blue Add button to save this pack type.
You can now view the details of this pack type.

Use the Print icon to print a label with your new pack type's barcode(s), and use the Edit icon to make changes. If you wish to start from scratch, select the Delete (X) to remove the pack type.
If you do not want to add Irregular or Hierarchical pack types, click Next to moved to the Advanced section.
You can also take this time to add Irregular and Hierarchical pack types, after creating the UOM pack type. These are currently grouped into two types, Irregular and Hierarchical. Click below to view the explanations of each.

Irregular Pack Types

Irregular pack types use the Primary (UOM) pack type as their basis, but the pack types you create will have no relation to other pack types you add using the Irregular option.

For example, if you create a Can as your UOM, you can also create a Box that contains 5 Can UOMs, and a Case that contains 14 Can UOMs.

The Box and Case have no relationship in the system other than containing a certain number of Cans. You can set the UOM quantity manually for each pack type. This differs from the Hierarchical pack types.

Use the Print icon to print a label with your new pack type's barcode(s), and use the Edit icon to make changes. If you wish to start from scratch, select the Delete (X) to remove the pack type.

Hierarchical Pack Types

Hierarchical pack types use the Primary (UOM) pack as their basis, and then each additional pack type created will have a relationship with the previous pack type.

For example, if you create a Can as your UOM, you can also create a Box that contains 5 Cans, which will be referred to as the Child Quantity.

Once you add this pack type, it will be referred to as the Hierarchical Secondary or Parent of Primary pack type. For the first added hierarchical pack type, the UOM quantity and child quantity will be the same.

For this example, a Box pack type holds 5 Cans. The next hierarchical pack type created will be a larger pack type, and the total will be calculated based on the number of Cans per Box.

In this case, the Child Quantity is set to 4, meaning 4 Boxes. The system uses this information to calculate the UOM Quantity, which is 20 Cans.

This process can be done for up to 3 hierarchical pack types.

See this table for a numerical example:

Advanced

The Advanced section can be used to fill in additional product details that may not be necessary for all products.

Click on a section to unfold it and learn more.

Lot/Batch Tracking

Lot/Batch Tracking: Toggle to Yes to turn on tracking.
Auto Create Lot/Batch Number: Toggle to Yes to have the system automatically create lot/batch numbers.
Regex: Use this field to define what the lot/batch number pattern (regular expression) will be. If a number is manually created that does not match this definition, an error message will appear.
Lot Batch Number Scan Method Type:
- Options Available:
  - During Picking (Default)
  - During Packing
- Behavior Based on Selection:
  - If During Picking is selected, Lot Batch Number will be required during the picking process.
  - If During Packing is selected, Lot Batch Number will be required during the packing process.

Important Note: Lot Number Swap cannot be utilized when attribute scanning is required during Packing.

Note: If Excel Import is being used to create/edit a product, please make sure to type in either "Picking" or "Packing" for the corresponding Scan Method Type column. (More information can be found in https://intercom.help/mylogiwa/en/articles/3424976-import-products-via-excel-file)

Expiry Tracking

Expiry Date Tracking: Toggle to Yes to turn on expiry date tracking.
Expiry Date Format: Select your preferred expiry date format from a list of options.

Use Production Date: Toggle to Yes to have the system track the production date of the product.
Shelf Life in Days: The number of days this product can remain on the shelf without expiring. Used in conjunction with Use Production Date, this feature can calculate when your products will expire.
Expiry Date Scan Method Type:
- Options Available:
  - During Picking (Default)
  - During Packing
- Behavior Based on Selection:
  - If During Picking is selected, Expiry Date will be required during the picking process.
  - If During Packing is selected, Expiry Date will be required during the packing process.

Important Note: Expiry Date Swap cannot be utilized when attribute scanning is required during Packing.
Note: If Excel Import is being used to create/edit a product, please make sure to type in either "Picking" or "Packing" for the corresponding Scan Method Type column. (More information can be found in https://intercom.help/mylogiwa/en/articles/3424976-import-products-via-excel-file)

Serial Number Tracking

Track Serial Number: Enables serial number tracking for the product. Once this parameter is enabled, the Tracking Method selection becomes required (shown below).
Track Secondary Serial Number: Enables the requirement to scan a second serial number for the product being created. This process is intended for products with multiple serial numbers.
- When the serial numbers will be scanned is determined by the Tracking Method selection.
  - If Both Receiving and Packing is selected, during inbound processes (receiving and returns), the user will be expected to enter two serial numbers. However, during outbound, the user will only be required to enter one serial number. The system will check for either and allow the user to proceed based on the matched number.
  - If Only Packing is selected, during inbound processes, the system will not expect any serial number entry for the product.. However, during outbound, the user will need to enter two serial numbers.
Tracking Method:
- If Both Receiving and Packing is selected, during inbound processes (receiving and returns) and outbound (packing), the user will be expected to enter serial number for the product.
- If Only Packing is selected, during inbound processes, the system will not expect any serial number entries for products. However, during outbound, the user will need to enter serial numbers.
- Note: The system does not allow selecting both options at once.

Scan Secondary Serial Number: Enable to require the scanning of a second serial number for the product being created. This is to be used for products with multiple serial numbers.
- When the serial numbers will be scanned is determined by the selection of the above Scan Serial Number During Receiving and Packing OR Scan Serial Number During Packing Only buttons.
- If Scan Serial Number During Receiving and Packing button is selected, during Packing, the packer will only need to scan 1 serial number. The system will check both and allow the packer to proceed based on the matched number.
Skip Scan Serial Number: This parameter enables the Serial Number Import option.
- If the parameter is set to Yes, the system will not ask for a serial number entry for this product from operational screens (during receiving and packing). Instead, based on the Tracking Method, the user will need to import serial numbers via Excel from the Purchase Order and Shipment Order screens.
- If the parameter is set to No, the system will ask for serial number entry for this product from operational screens (during receiving and packing).
Serial Number Regex: Use this field to define what the serial number pattern (regular expression) will be. If a number is manually created that does not match this definition, an error message will appear.

Note: Serial numbers must be unique in all instances, not just by product. Duplicate serial numbers are not allowed in the system.

Production Date Tracking

Similar to the expiration date tracking, this toggle enables or disables tracking of the production date for products, integrating closely with inventory reports and alerts for better inventory accuracy.

Active: Set to Yes to enable production date tracking.
Production Date Format*: Required. Set the date format that production dates will be recorded and displayed from a number of options.
Production Date Scan Method Type:
- Options Available:
  - During Picking (Default)
  - During Packing
- Behavior Based on Selection:
  - If During Picking is selected, Production Date will be required during the picking process.
  - If During Packing is selected, Production Date will be required during the packing process.

Important Note: Production Date Swap cannot be utilized when attribute scanning is required during Packing.
Note: If Excel Import is being used to create/edit a product, please make sure to type in either "Picking" or "Packing" for the corresponding Scan Method Type column. (More information can be found in https://intercom.help/mylogiwa/en/articles/3424976-import-products-via-excel-file)

Add Customs Declaration

Declared Value: The value of the smallest UOM of the product to declare. Uses the currency set in the General section.
HS Tariff Code: Learn more about HS Tariffs Codes here.
Origin Country Code: Learn more about Country Codes here.
Is Declared to Customs?: Toggle to Yes to mark that this product should be declared to customs. Set to No by default.
Description: A description of the item for use with customs.

Replenishment Levels

Min. Replenishment Level: Specifies the minimum inventory amount planned to be in all picking locations for a product.
Max. Replenishment Level: Specifies the maximum inventory amount that can be in all picking locations for a product.Replenishment Levels.

Once you've input Advanced information or have decided not to add any, click Next to move to the final section.

Other Info

The Other Info tab allows you to add custom fields about your product. This section is optional, but if you find that you need it, it is a great way to further customize your product in Logiwa.

You can create up to 10 custom fields. You're currently allowed 5 free text fields, 3 toggles, and 2 date pickers.

Click Add/Edit Custom Field to begin. The Create Custom Field menu will open.

Set the required fields, and fill in any additional information. Explanations for each field are as follows:
- Custom Field Type*: Select from a list of options to make your custom field into a text box, dropdown menu, date picker, or toggle. Required field.
- Custom Field Name*: Name displayed for your custom field. Required field.
- Keep it Mandatory: Enable to make this field required.
- Return from API: Enable to have this custom field return data from the API.
- Is Active: Set to Yes by default. Toggle off to make the custom field inactive.

Once you've filled in the required information, you can click Add to Form to complete your custom field creation or click Add More Custom Fields to continue working.
You can now select Finish to finalize your product. After the product is added, a confirmation notification will display at the bottom of the screen: