Logiwa's 3PL Management helps you to manage more than just warehouse operations and inventory management. Once you're account is set up for clients, you can manage and customize many details and preferences for each individual client.

Add your customers (3PL clients) to your Logiwa account, so you can manage their orders and other needs within one centralized system. Read this article to learn more about adding clients to the system.

Logiwa's client portal allows you to give secure access to your clients. Thus, your clients will be able to:

Logiwa allows you to closely manage your clients' access levels. First, you must:

Roles are where you can create varying levels of access/permissions depending on your business needs (e.g. an admin with more permissions, or a standard client user with fewer permissions).

For example, you might set up the following roles for users:

These roles are flexible and access levels for given roles can be changed as needed.

For most 3PL businesses, the fulfillment provider uses its own carrier selections to ship its client orders. Logiwa allows 3PL businesses to assign carrier selection to specific clients.

For example, say ABC Warehouse provider uses ShipStation, and ABC offers its customers the use of ShipStation. So, for each customer, they receive ShipStation labels. To do that, each customer should be allowed to use ABC's ShipStation account. If a customer doesn't have access to the ShipStation account, then the labels will not be created for the client's orders.

If a client wants to use their own carrier selection, such as FedEx, it's not possible for Logiwa right now. But we're working hard and expecting this feature soon!

To create a centralized inventory management system for 3PL businesses, Logiwa allows your customers to connect their sales channels to the Logiwa account. Each client can integrate their sales channels to Logiwa. Only users with a role that allows access can complete this process.

Once the client integrates the sales channels, then products, orders, and inventory will be created for the client automatically.

The most important part of channel integration is setting up the channel configuration parameters for stock levels within the channel. Clients should be careful when setting up their channel integration(s) to Logiwa because stock levels on the channels may be created as stock within Logiwa. This may cause some stock issues within the warehouse if the information is not aligned.

Please get in touch with the Support team to learn more and ensure a smooth integration process!

Logiwa is an international inventory management system, so we support multiple currencies within one platform. It's easy to set different currencies for different clients. Each client can have their own currency.

For example, Client A can sell their products with US Dollars, while Client B can sell Canadian Dollars within one Logiwa account.

Read this article to learn more about managing client settings.

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