Logiwa provides the ability to add the damage reason(s) to a product while using the mobile application. Adding damage reasons to items helps ensure inventory accuracy, and tracking damage reasons can assist in identifying the causes of damage and preventing it in the future. This article covers adding damage reasons during product transfer.
Add Damage Reason during Transfer
First, navigate to the Transfer screen from the Home screen.
Click the Transfer Product card to proceed.
Scan or enter the source location and the product, respectively. You may have to select the client the product belongs to, as shown in the second set of screenshots.
Note, during transfer, if the item has already been marked damaged, you will be able to choose the item with the matching damage reason that is being transferred.
In the below example, SKUBB has 1 leaking, 1 broken, 2 damaged, and 15 non-damaged items in the Transfer From location. If you wish to update a damage reason, select on of the damaged items and continue to follow the steps below.
Click on 3-Dot menu in lower left corner of the screen,
Select Mark As Damage.
Choose the Damage Reason from the available options. You can learn about adding damage reason to your setup here.
Click the Update button. This will add the damage reason to the information about the product.
If you simply changed rather than added a new damage reason, the original reason will be displayed while crossed out next to the new reason.
Next, scan or enter the location to which the damaged items will be transferred and click on Confirm Transfer to finalize the transfer process.
Keep in mind that this step can be taken prior to the selection of the damage reason. The flow is totally up to you.
You will receive a confirmation message once the product(s) transfer. You can then continue with transfer processes from the available screen.
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