When editing a shipment order, the order's status is highly important. Whether an order's status is On Hold or Ready to Ship will significantly change how a user can interact with that order.
To list a few examples, Logiwa orders with a status of Shortage, On Hold, or Open have no inventory allocated, allowing users to update the order freely. Conversely, orders with a status of Picking Started or Packing Started have inventory reserved, requiring users to cancel the allocation before proceeding.
This article will cover what can or can't be done depending on order status when updating shipment orders manually from the interface and getting updates from store connections.
Update Shipment Order Manually
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Store Updates to Shipment Order
If the order still exists in Logiwa and has not yet been shipped, the system will check the order status first. Afterwards, it will flag this order by adding a value to the StoreUpdateNotes field.
These values and their explanations are listed below:
StoreUpdateNotes 1:
There are changes to the Customer or Address information, please check your store.
StoreUpdateNotes 2:
There are changes in the Order Products, please check your store.
StoreUpdateNotes 3:
The order has been cancelled in the store, please check your store.
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