Nearo supports one-to-one instruction and small organizations, and this article explains how to get set up based on your role.
Getting access to Nearo
To create your Nearo account, go to GetNearo.com and click Sign up.
Once your account is created, log in to the Nearo Dashboard to download the desktop app and manage your settings.
Inviting another educator to Nearo
If you want to bring another educator onto Nearo:
Log in to the Nearo Dashboard.
Click Help Center in the purple sidebar on the left.
Under the Create a ticket heading, select Invite another educator to Nearo.
Setting up an organization account
To upgrade to an organization account, which allows you to add more users:
Log in to the Nearo Dashboard.
Click Help Center in the purple sidebar on the left.
Under the Create a ticket heading, select Set up an organization account.
Downloading the Nearo desktop app
All live Nearo sessions run in the desktop app, not in a browser.
From the Dashboard, you can download the Nearo desktop app if it is not already installed on your computer.
Look for the option to download the Nearo app.
Install the app on your computer.
For detailed instructions, see the article Downloading and installing the Nearo app on Mac or Windows.
🔔 You will spend most of your time in the Nearo desktop app. The Dashboard is used mainly for setup and administration.
Understanding the Dashboard
The Dashboard is where you manage students, teammates, organization settings, and account details.
Live sessions do not take place in the Dashboard.
The Dashboard is used to:
Download the Nearo app.
Invite and manage students.
View teammates or organization members.
Update account and organization settings.
Teacher setup
Teachers use the Dashboard to manage students and prepare for sessions.
Viewing your student roster
When you log in, your roster appears on the Dashboard homepage.
This is where your students appear once they are invited and signed up.
Inviting students to Nearo
You can invite students using your unique student invite link.
Copy the student invite link from your Dashboard.
Share the link with your students or their parents.
Students who sign up using this link are automatically added to your roster.
If you are part of an organization with multiple teachers, you may also see a plus icon next to your roster name.
Selecting the plus icon allows you to add students directly to your roster.
Viewing teammates
If you are part of an organization, the Teammates tab shows other staff members connected to your organization.
This helps you see who else has access to Nearo.
Updating your name and display name
You can manage how your name appears to others from the Settings tab.
Update your name for account records.
Set your display name, which is the name students and others see during sessions.
Starting a Room or Call
All live sessions take place in the Nearo desktop app.
Once your setup is complete, open the Nearo desktop app to connect with students in one of two ways:
Click Open Room to open your personal Room. Share your Room link or Room code with a student or guest so they can join from any device — no account required.
Select a student from your roster and click Call to place a direct call. The student must have the Nearo app open to receive the call.
Organization Admin setup
Admins manage organization-wide settings, members, and rosters.
🔔 You must be designated as an Admin to access organization settings.
ℹ️ Admins also have access to all teacher functionality.
Organization management is done from the Organization Settings tab in the Dashboard, which is only visible to Admins.
Managing organization details
Organization-level behavior is managed in the Team Configurations section of the Organization Settings tab.
From this section, you can:
Change the organization name visible to all members.
Choose how users are labeled in sessions, such as teacher and student or host and guest.
Control whether students can see each other's names.
Decide whether users must be approved before being added to an organization or a roster.
Managing organization members
Member access and roles are managed in the Manage Members section of the Organization Settings tab.
From this section, you can:
View all organization members.
Change a member's role to student, teacher, or Admin.
Remove members from the organization.
Confirm which users have Admin access.
Managing rosters
Rosters help organize teachers and students for scheduling and sessions.
From the Rosters section, you can:
View all rosters in the organization.
Add teachers or students using the Plus button.
Manage which members belong to each roster.
Getting help
If something is not working as expected, visit the Troubleshooting section of the Help Center for common fixes and next steps.
If you still need help accessing your account or the Nearo app, contact Nearo support for assistance.