NOVEMBER 2025
Welcome to the November edition of Bonterra News!
Read on to learn more about what’s new and what’s coming for our Network for Good customers.
Featured
Join our Changemakers' Circle: Our stage. Your spotlight.
You and your organization are doing incredible work - and we’d like to celebrate it!
By joining Bonterra’s Changemakers' Circle, you can share your story, spotlight your success, and inspire the broader social good community. As a member, you’ll get invitations to participate in advocacy opportunities that fit your schedule - you get to choose how you participate!
What's New
Que-niversity is here!
Ready to see how AI can make your fundraising easier and more effective? Join us for an interactive session introducing Bonterra Que, your new AI-powered fundraising assistant in Network for Good! You’ll discover how Que can help you write better donor messages, create smart donor segments, and plan stronger campaigns - all in less time.
We’ll share practical tips to help you get great results from Que, including how to use prompts that inspire creative, personalized ideas for your fundraising efforts. You’ll also see real examples you can start using right away for donor outreach, stewardship, and coaching. Don’t miss this chance to learn how Que can boost your impact and take your fundraising to the next level!
What's Coming
Upcoming Giving Tuesday Import Freeze
As we find ourselves just a few days away from Giving Tuesday, we know that organizations like yours are gearing up for a smooth and successful day of fundraising and philanthropy. To ensure system stability on this important day, we will be implementing an import freeze on Giving Tuesday.
On Tuesday, December 2nd, our platform will not be processing any self-imported files or processing any import requests to prevent any issues during this high-volume donation period. This freeze applies exclusively to importing - no other tools should be impacted.
If you have any questions, please feel free to reach out to your Bonterra Support team.
Building effective campaign emails and donation forms with Que
Soon, Bonterra Que will be able to help you draft and build fully-designed emails that match your organization’s voice, brand, and audience directly within Network for Good. Que will help you build a mission-oriented and optimized donation form, using your organization's tone, in moments.
Both capabilities work seamlessly with your existing brand and campaign guidelines, allowing real-time editing so every campaign feels authentically yours. With Que, your team can launch campaigns faster, keep messaging consistent and compelling, and save valuable time — giving you the confidence and capacity to raise more for your mission.
ACH as a payment method
We’ve heard your feedback - and we’re working hard to provide you with a long-requested, exciting payment option through Bonterra Payments!
Soon, donors will have the flexibility to give directly from their bank accounts through ACH on Bonterra Payments. Stay tuned for more information on this exciting new update!
Please note that this option will not be available for organizations currently utilizing the NFG DAF for payment processing; it will only be available for those organizations utilizing Bonterra Payments.
Experience an easier, more secure login in 2026
We’re excited to announce that in the new year, you’ll enjoy a faster, smoother, and more reliable login for all your Bonterra tools — including Network for Good!
In early 2026, we’ll replace the existing login page with a new experience that keeps your current credentials, adds built-in security enhancements to protect your organization and donor data, and makes it even easier to access the Network for Good platform you know and love — plus new fundraising tools to come!
Events & Training
Network for Good: Product Updates
Tuesday, December 2nd at 1:30pm CT
This expert-led product release event will provide an updated look at what has changed in EveryAction during the past month.
We’ll dive into our most recent product releases, experience a live demo of any applicable changes, and provide you with time to get your questions answered during an extended Q&A session.
Network for Good Que & A
Friday, December 5th AND Friday, December 19th at 12pm CT
This bi-weekly drop-in is your space to ask questions about Que, swap ideas with peers, and pick up practical tips from our product experts.
We’ll host a live Q&A session to help you get answers to your specific Que questions, provide you with some of the latest tips and tricks on how to leverage patterns and time-saving workflows, walk through a few demos to help illustrate our explanations, and provide you with an opportunity to see how other organizations are using Que.
Note: Please avoid sharing sensitive data in the chat or on-screen.
A Few Last-Minute Year-End Tips - and Looking Forward to 2026
Thursday, December 11th at 1:30pm CT
It’s crunch time—but there’s still plenty you can do to make this your strongest year-end yet.
Join Janet Cobb for a rapid-fire session of smart, actionable tips to help you close out 2025 with confidence and set the stage for an even better 2026. We’ll cover quick wins to boost giving before December 31st, and how to use your donor data to help with planning for year-end and the new year.
In this session, you’ll learn:
Last-minute tactics to engage supporters and maximize year-end giving
How to use your donor data to inform future plans
Tips for easy post-campaign reporting and celebrating wins with your team
Forward-looking strategies to kick off 2026 with clear goals and momentum
Whether you’re a one-person team or leading a full department, you’ll walk away with practical ideas you can implement immediately—and a few fresh strategies to start next year strong.
Ask the Experts: Live Q&A for Fundraising and Product Success
Tuesday, December 16th at 1:30pm CT
Join this interactive session to connect directly with Bonterra experts and get answers to your questions about Network for Good!
This is a unique opportunity to engage with specialists from our Digital Learning, Training, and Product Support teams - and a fantastic way to learn from your peers' experiences and solutions, enhancing your own approach and maximizing your fundraising impact.
Important Dates
Upcoming Office Closures
Wednesday, December 24th, 2025 - Christmas Eve (US)
Thursday, December 25th, 2025 - Christmas Day (US | CA | AU | UK)
Friday, December 26th, 2025 - Boxing Day (CA | AU | UK)
Scheduled Maintenance
Saturday, December 6th, 2025 - 9pm ET - Sunday, December 7th, 2025 - 1am ET
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Please visit the Bonterra Status Page to view all upcoming scheduled maintenance windows.




