Welcome to the January edition of Bonterra News!

Read on to learn more about what’s new and what’s coming for our Network for Good customers.

Start the new year with a surprising statistic - organizations that consistently send acknowledgements see an 156% increase in the average total donated per donor. In other words, donors are more likely to give more if they’re regularly recognized for their support.

We're making Network for Good even better - and your input guides what comes next.

Take a quick,10-minute survey about your experiences using Network for Good. Your input goes directly to our product teams and helps us understand what matters most, so we can prioritize improvements that support how you work. As a thank you, you'll be entered into a drawing for a $300 gift card!

The 2026 Product Survey is open through Monday, February 16th, and can be found at the bottom-right of your screen in Network for Good.

Starting in February, we’re updating how you use Bonterra Que — your AI-powered fundraising assistant.

Each user in your organization will automatically receive a monthly allotment of credits to use across Que’s fundraising skills. Credits are used when a skill completes work for you — like building a donor segment or drafting outreach — with more advanced skills using more credits. Your credits refresh each month, so you can keep using Que to support your day-to-day fundraising work and try new skills as we release them.

Organizations that upgrade to Que Intelligence unlock full access to Que’s capabilities — allowing teams to rely on Que more consistently to extend capacity and execute faster, without adding staff or outside support.

January 31st is your last opportunity to secure Que Intelligence at 50% off, starting at $38 per month. This upgrade ensures uninterrupted access to Bonterra Que and helps set your team up for a stronger, more efficient fundraising program in 2026.

Que can now help you instantly draft efficient and effective fundraising emails that match your organization’s voice, brand, and audience. By using relevant past emails, Que can tailor your messaging to match both your audience and strategy - and you can edit the results in real time, ensuring your emails sound like your organization’s own voice.

Que can also generate SMS draft messages, aligned with both industry best practices around sending text messages and specific campaign strategy in mind. You can easily review and edit the messages before sending, making it easy for smaller teams to include high-performing text messages in their campaign strategy without needing extra time or copywriting.

Que lets you see your full fundraising story for 2025 - without having to pull a single report.

With Que’s Year in Review, you can ask for Que to “Show me my 2025 summary”. In under a minute, Que will show you:

There’s no further setup needed - just clear insights, from Que, using data already in your system. You’re just one prompt away from translating your 2025 wins and weaknesses into a tailor-made, data-driven plan for 2026.

We’ve heard your feedback - and we’re working hard to provide you with a long-requested, exciting payment option through Bonterra Payments!

Soon, donors will have the flexibility to give directly from their bank accounts through ACH on Bonterra Payments. Stay tuned for more information on this exciting new update!

Please note that this option will not be available for organizations currently utilizing the NFG DAF for payment processing; it will only be available for those organizations utilizing Bonterra Payments.

We’re excited to announce that in the new year, you’ll enjoy a faster, smoother, and more reliable login for all your Bonterra tools - including Network for Good!

Beginning next month, we’ll replace the existing login page with a new experience that keeps your current credentials, adds built-in security enhancements to protect your organization and donor data, and makes it even easier to access the Network for Good platform you know and love - plus new fundraising tools to come!

Join us for our monthly product updates session, where we’ll highlight our newest product releases and provide an opportunity to not only answer your questions live - but provide you with a real-time demonstration of these changes so you can jump right in and see what’s new.

In today’s crowded landscape, reaching supporters—whether they’re longtime donors, new volunteers, or curious community members—means meeting them on their preferred channels.

Join us for a highly-rated (and highly-requested) coaching session with fundraising coach Kristi Rinck, where you’ll learn how to implement cohesive, donor-centered communications across email, video, SMS, and even direct mail.

Welcome to the Que Skills Lab, where learning gets practical! This interactive webinar is built for people who want to roll up their sleeves and practice new Que skills, not just hear about them. Expect real scenarios, guided exercises, expert insights you can put to work right away, and a live Q&A to ask any of your Que questions.

Whether you’re looking to strengthen your approach, solve current challenges, or level up your impact, the Que Skills Lab is your space to experiment, learn, and grow!

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.

Please visit the Bonterra Status Page to view all upcoming scheduled maintenance windows.