If your organization uses Bonterra Payments, your donors can give directly from their bank accounts on eligible Network for Good donation forms.
Before you begin -
To enable ACH giving:
Bonterra Payments must be enabled for your organization
you must have Supervisor-level access (or the appropriate admin permissions) to update Payment Settings
Note: If you are currently using the For Good DAF, you will not see ACH as an option. You will need to upgrade to Bonterra Payments first.
Step 1: Confirm your payment processor
Navigate to your Network for Good Fundraising Tools.
Go to your Payment Settings (often found under Settings → Payment Profile).
Confirm your organization is set as 'Bonterra Payments'.
Step 2: Turn on ACH as a payment option
Go to the donation form or fundraising page you want to update.
Open the page’s Settings or Checkout / Payment Options area.
Locate the payment methods list (e.g., Card, Digital Wallets, Bank Account).
Toggle Bank Account (ACH) to On.
Save your changes.
Step 3: Test the donor experience
We recommend completing a quick test to confirm:
“Bank Account” appears as a payment option
The donation flow works smoothly on desktop and mobile
Receipts and confirmations look correct
Step 4: Let donors know (optional but recommended)
Once enabled, consider adding a short line to:
The donation page description
A campaign email
Your website’s donation instructions
Example copy:
“Prefer to give from your bank account? Choose Bank Account (ACH) at checkout.”
Troubleshooting
If you do not see ACH as an option:
Confirm you are on Bonterra Payments
Confirm your permissions allow you to update payment settings
Try refreshing the page or testing in an incognito/private browser window
If ACH is still missing, contact Support through the help widget in your Dashboard.
What else do you need help with?
FAQ & Best Practices: Accepting ACH Donations
Not quite what you were searching for?
Navigate back to the Feature Overview.