Skip to main content
Fundraising Pages

Learn how to access and use your fundraising pages account and build beautiful online campaign pages

56 articles

Understanding Donors, Donations, and Other Transactions
Automatic Email Alerts in Fundraising Pages - FAQWe'll send you a notification email when a donor's recurring donation is about to lapse or their credit card expiration date is near!
How do I receive my donations?
How do I confirm or update the address where my disbursements are sent?
How do I know when I will receive my disbursement?
How do I review donation information for my monthly disbursement?
How does a new donor complete a donation?
How does a returning donor complete a donation?
How do I set up a recurring donation on behalf of a new donor?
How do I set up a recurring donation for an existing donor?
How do I guide my donors in viewing their donation history?
How do I resend a donor their receipt?
How do I submit a refund request on behalf of a donor?
How do I mark a donation as 'Refunded'?
How do I collect additional information from my donors?
How do I update a donor's e-mail address?
How do I encourage donors to update their recurring donations?
How do I guide my donor through updating their payment information?
How do I update payment information on a donor's behalf?
How do I move a donation from one campaign to another?
How do I allow donors to contribute custom amounts?
How do I set up 'Impact Statements'?
How do I enable tribute gifts on my donation page?
How do I guide my donors through modifying recurring donations?
How do I guide my donors through canceling a recurring donation?
How do I stop a recurring donation on a donor's behalf?
How do I set up a "throwaway" e-mail address?
How do I add a tribute gift as an offline donation?