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How do I use automatic reminder emails within my Events pages?
How do I use automatic reminder emails within my Events pages?
Updated over 3 months ago

As an added feature of the livestream functionality that’s included with our Events pages, "automatic reminder emails" are sent to ticket purchasers one hour before your event's start time.

These reminder emails will make it easier for your event attendees to access your page, and eliminates the need for them to hunt through their inbox for past emails from when they originally bought their tickets.

If your organization is looking to send a reminder email for an event that isn't utilizing a livestream, we recommend following the steps to create an "event invitation" and modifying the language to reflect as a "reminder," and not an "invitation."

Step 1: Make sure your Events page has been published and you have the "livestream" capability turned on.

There is nothing else your organization needs to do to set up these reminder emails - they will automatically be sent by our system, so long as your organization is using an Events page, and has turned on the livestream functionality for the page.

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